Hi Rob Thanks for that. And yes called them at 9 to try that. Just waiting for a call back when they can they find their Cd's :) Then I can talk them through. Thanks again.
Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: <http://www.macwizardry.com.au> **For Everything Macintosh** On 24/06/2010, at 10:35 AM, Rob Findlay <r...@teamdigital.com.au> wrote: > > Have you tried booting of the install CD, see if it works when not booted > from the OS on the hard drive? > If it works you could do an archive & install. > > On 24/06/2010, at 2:26 AM, Daniel Kerr wrote: > >> >> Hi All >> >> I have an interesting one here, so looking for some ideas ;) >> (Long day,...brain half asleep,..etc) >> >> Have a client with a MacBookPro (2GHz/2GB RAM/80GB HDD) running 10.4.11 all >> OS updates. >> As they've said "They aren't sure what they've done" but for some reason >> during a program crash or restart something has happened to their trackpad >> button. It won't accept "clicks". You can move the arrow around the screen >> you just can't click on anything. >> At first I thought easy,..Universal Access or Trackpad setting. But nope. >> >> They have a Bluetooth Mouse, so plugged this to use it. And strangely >> enough. Same thing. The mouse will move around the cursor on screen. It will >> right click,...but no left (single) click. >> >> I've gone through with them over the phone in a lengthy call (as they live >> in Port Hedland) the following:- >> Removed >> com.apple.systemprefernces.plist >> com.apple.universalaccess.plist >> com.apple.finder.plist >> (I think there was a couple more,..but now can't remember,..lol). >> Restarted numerous times. >> PRAM Zap >> Tried to run Disk Utility and Repair Permissions, but we can't get as far as >> clicking the Repair Permission button. >> (we managed to get the application open and select the drive..just no >> keyboard command to tell it to start repair...lol. >> >> Have checked Trackpad in System Preferences and all the correct things are >> ticked. >> Checked Universal Access and made sure that "Mouse Keys" was off, which it >> was. Also checked Sticky Keys, which was also off. (And checked the other >> settings versus what I have, and all matched). >> >> Googled through a few articles changing what I was searching for a few times >> to try modify the results. Got a couple of similar articles, one saying to >> repair permissions and it would fix it. Problem is,..we can't. >> >> I've suggested tomorrow if she can to beg, borrow or steal a USB mouse >> (rather then a Bluetooth one) and see what results with that. But I'm not >> holding my breath. >> >> Oh, and also tried to start up in Safe Boot Mode (shift key held down). But >> that didn't help either. Same thing,..no mouse click. >> >> So. I'm at a bit of a loss. Hoping someone may have some other solutions or >> ideas to try. Or maybe I'm looking for something completely different and >> it's actually an easy fix! :o) >> (And it's actually very difficult to control a computer when you can't use a >> "click". You certainly have to remember all the keyboard commands again to >> do things). >> >> Oh, and Fn-5 or Fn-F5 didn't work as a Mouse click either. >> I think that was everything I tried. Brain in late mode, so I'm sure I'll >> remember something else after I post this. ;) >> >> Sorry for the long email. Just wanted to show I'd covered a few things so as >> to not waste too much time. >> >> Look forward to any suggestions ;O) >> (Short of a fix, she's thinking of posting the laptop back to me to work on >> before she comes back to Perth for a short visit) >> >> Thanks!! >> >> Kind Regards >> Daniel >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel @ macwizardry . com . au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Macintosh** >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
