On 10/08/2010, at 3:54 PM, Patrick Lawrence wrote:
> > > On 10/08/10 3:31 PM, "Peter Hinchliffe" <hinch...@multiline.com.au> wrote: > >> >> I have downloaded the Citrix Online plugin, which has installed both Dazzle >> and the browser plugin. However the barely-existent Dazzle "help" (I use >> their >> term for it advisedly) indicates that it is necessary to load applications >> from a "Dazzle store". Just where to go on the internet to do this is not >> explained. > > The online plugin 'should just work', usually you would go to a website (eg > https://citrix.ccgs.wa.edu.au), login with a username and password and > that's it. You would then be presented with a list of Citrix-applications > that you can load using the browser. I know it sounds too easy, but you > shouldn't have to configure anything (unless for some reason their Citrix > front end is not available externally from their network?) Yes, it does Just Work. It's mostly a question of finding the correct login location on the Mines Dept site. Having discovered that. the rest fell into place. > > Is it by chance downloading a file when you try and login to their Citrix > site? If so this generally means that the browser plugin hasn't loaded. In > Safari you can open the Help menu and click on Installed Plugins to see if > the Citrix online plugin is loaded in your current browser session. Mine > shows this (excuse the crammed text): > > Citrix online plug-in > Simple plug-in that handles Citrix connection files ‹ from file > ³CitrixICAClientPlugIn.plugin². > MIME Type Description Extensions > application/x-ica QuickTime Movie ica,asp,jsp,xps,aspx > > The Dazzle thing is another matter. It doesn't use a browser to connect, > instead you run the Citrix Dazzle application, give it a server to connect > to (eg https://citrix.ccgs.wa.edu.au) then enter your username and password. > In our case the username has to be in the format of DOMAIN\username. The problem is that, sitting alone at home with no idea about where to go, there is absolutely no clue given, either in the Dazzle application or on the Citrix site, about where to start looking for an appropriate server. At least I am in a position to understand that this is a problem that I can't solve easily. To my unknowledgeable client it presents a ridiculous situation. There may well be something similar to the ccgs server at the Mine Dept, but this is not spelled out in any of their instructions, so it all becomes an exercise in futility to a mug user. > > Once logged in you will see a list of available 'Dazzle Apps', this is the > same applications you would see if you logged in via a web browser. 'Adding' > one of these apps will create a new application file inside > /Applications/Dazzle on your computer which you can then run like a normal > application to connect directly to the Citrix server. > > Hope some of this helps! Yes, it has all helped in understanding how it all fits together, and I have been able to tell my client just to ignore Dazzle. I wonder how many hours have been wasted out there on trying to track down Dazzle stores! Peter Hinchliffe Apwin Computer Services FileMaker Pro Solutions Developer Perth, Western Australia Phone (618) 9332 6482 Mob 0403 064 948 -------------------------------------------------------------------- Mac because I prefer it -- Windows because I have to. -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
