Hi Lloyd If it's who I think it is, that's happened before with her email accounts. (which I'd worked on before to fix) :o) As Ronni has mentioned it's when the Mailbox is being accessed too quickly, or two things (accounts or devices) trying to access it at the same time. It then gets locked from the Server end. Need to wait for it to "unlock" or ensure two email accounts aren't accessing the same mailbox.
Kind Regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel @ macwizardry.com.au> Web: <http://www.macwizardry.com.au> **For everything Macintosh** On 8/9/10 4:29 PM, "Lloyd White" <lloydwh...@iinet.net.au> wrote: > > I recently passed my old (and loved) iMac to my daughter and she set up her > four email accounts in Entourage. OS 10.4.11 > > Now when she checks for new mail the following message crops up, but only > for one email account. > "The server for account ...... returned the error "Your mailbox is already > locked. Your username, password or security setting may be incorrect. Would > you like to try re-entering your password?" > > We re-enter it correctly but the message comes back. The settings are > exactly the same for the other email accounts but only this one gives the > error message. > > What does "mailbox already locked" mean? > > I can't find anything checked in the Security preferences or anything else > about Security settings. > > Any help would be appreciated. > > Lloyd > > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
