Thanks Ronnie, will give this a go.
Ken

On 13/09/10 10:57 AM, "Ronda Brown" <ro...@mac.com> wrote:

> 
> Hi Ken,
> 
> You can turn off Sync Services in Entourage preferences until you can get time
> to fix your issues.
> 
> Sync Services goes through a database called the truth. Until you get the
> database cleared of the problem you are going to keep having problems.
> 
> 
> Turn off Sync Services.
> 
> Select one device as the primary source. Clean up the data in the primary
> source. 
> In Entourage you might want to export all contacts and events as .rge file and
> import to clear any corruption.
> 
> Follow details here to reset:
> 
> NB: When you are resetting Sync Services as
> described, be sure you have backups.
> 
> How to reset sync services and start fresh
> <http://www.entourage.mvps.org/troubleshoot/syncservices.html#ss2>
> 
> More info:
> <http://www.macosxhints.com/article.php?story=20070205125711148>
> 
> <http://www.microsoft.com/mac/help.mspx?MODE=ct&CTT=PageView&clr=99-2-0&target
> =ff4ddfd5-af2f-4c8c-bda5-d98ab232c94a1033&srcid=&ep=8&rtype=2&pos=1&quid=4bf1b
> 944-c1e6-4b53-a6aa-704740710652>
> 
> Cheers,
> Ronni
> 
> 17" MacBook Pro  Intel Core i7
> 2.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
> 
> OS X 10.6.3 Snow Leopard
> Windows 7 Ultimate (under sufferance)
> 
> 
> 
> On 12/09/2010, at 7:07 PM, Neil Houghton wrote:
> 
>> Hi Ken,
>> 
>> Although I use Entourage, I have not personally used Sync Services.
>> 
>> However, faced with your problem, I would probably try going to
>> preferences/Sync services and unchecking any of the 3 items that you have set
>> to sync. Then quit Entourage and restart it. Then re-enable the items you
>> want to sync and see if that has reset things.
>> 
>> The above refers to my Entourage version (11.4.0) - if you are running a
>> different version I guess the set-up could be different.
>> 
>> Anyway, just a thought.
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> Neil




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