Thanks Ronni. Unfortunately the Skype account in question falls into the first category, ie. never paid for any Skype feature. I have contacted Skype, but no joy, Skype quoting 'privacy reasons'. My argument was that if a user could change the Skype profile email address to a current email address it must mean that the person changing the profile email address has the Skype password, hence emailing the reset password details to the profile email address shouldn't be a problem, a point which Skype acknowledged but it couldn't help due to 'privacy reasons'. Basically a scripted answer which doesn't hold water.
Based on the limited articles I've found on the web, it seems that Keychain Access doesn't actually store the password itself, it stores some kind of code which verifies the user to Skype, and then allows the log in to proceed. Something like that anyway. For any other Skype users out there, consider manually typing your Skype password into the 'Comments' section of the account in Keychain Access. Cheers, Steven On 29/12/2010, at 12:05 AM, Ronda Brown wrote: > Hi Steven, > > <https://support.skype.com/en/faq/FA109/I-ve-forgotten-my-password;jsessionid=276BBA139DD258F1FBBB4E5B872465E6?frompage=category> > > > I don’t remember the email address I used when I created my Skype account and > I have never paid for any Skype feature > Unfortunately, if you cannot remember your registered email address or > password, you’ll need to create anew Skype account. > > I don’t remember the email address I used when I created my Skype account and > I have paid for at least one Skype feature in the past. > If you have paid for at least one Skype feature, we can help you to reset > your password even if you have forgotten your password and registered email > address. > > Go to the Forgotten your password page. > Click Forgotten your email address? > Enter your Skype name and click Submit. > Enter your first name, last name, country, and either a recent order number > or the requested credit card details (we will never ask you for your full > credit card number). > If you are unable to provide these details, then please contact Skype > Customer Service. You will be asked to provide further information to help us > verify your identity. Once we have verified your identity we can change your > registered email address and you will then be able to reset your password. If > you are unable to provide this information then you will be asked to create a > new Skype account. > Click Submit. You will only be allowed a limited number of attempts at > entering this information correctly. > If this information is verified you will then be asked to enter your new > password and registered email address. Click Submit. > We will send an email to you confirming the changes. > I don’t remember the email address I used when I created my Skype account and > I am using a Skype business account > Contact the Skype Manager administrator in your company. They will be able to > reset your password for you. > > > Sent from Ronni's iPad > > On 28/12/2010, at 6:24 PM, Steven Knowles <emai...@knowles.net.au> wrote: > >> >> Thanks for the suggestion Robert, however the problem with going down >> Skype's 'forgot password' route is it send the new password details to the >> 'registered' email address, which is an old email address, no longer >> accessible, for this particular Skype account. I can't change the registered >> email address without knowing the existing password. Obviously the Skype >> application on the Mac knows the password because it logs in whenever Skype >> launches. Presumably the password is embedded in Keychain Access, but I >> don't know if there is a way to see application passwords in Keychain Access >> - surely an administrator of a Mac can do this somehow? >> >> On 28/12/2010, at 7:57 PM, Robert Miller-Eves wrote: >> >>> >>> Have you tried launching Skype and then selecting "Forgot your/my password"? >>> On 28/12/2010, at 3:38 PM, Steven Knowles wrote: >>> >>>> >>>> I've forgotten a Skype password which is stored in Keychain Access as an >>>> 'application password'. When I go into Keychain Access, and select 'Show >>>> password', nothing happens, the password is not shown. Is there a way I >>>> can access the password? >>>> >>>> Cheers, Steven -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
