Hi Pat Not quite sure what you are doing or what stage you're at. Updates and Syncing processes are done from the devices themselves (mainly iTunes) - no need to go to App Store for this. I assume you have now updated iTunes to vers 10.2.2 as a precursor to plugging in your iPad. I also assume you have a Mac with OSX 10.5.8 or later. (To update iTunes in a Mac load itunes, select Check for Update from the iTunes menu.) iPad and iTunes will also work with a PC of course.
I emphasise; there is no need to go to the Apple site via Safari for most iPad/iTune set up sequences. All the hard work is done inside iTunes. For initial set up, registration, iPad IOS update and syncing there are a number of options. I set up my iMac to prevent syncing iDevices automatically so I had control over the initial phases. iPad may or may not start Itunes automatically when plugged in. In iTunes the iPad should appear as a device in the left field where it lists your Libraries, Store, Devices and Playlists. Then you can select the iPad and continue with registration, IOS update, etc. I also turned Time Machine and Mac Sleep off during the initial sync phase. Come back with more specific actions you have taken if you still need help. (You can download the iPad User Manual to your main computer in PDF format, which may be a help.) Welcome to the iPad - you will enjoy it when you get it working. Regards, Alan iMac 21.5" Intel Core 2 Duo 3.06GHz 4MB OSX 10.6.7; iPad2; ATV2 On 05/05/2011, at 6:16 AM, Pat wrote: My new iPad (my first) arrived yesterday. Hooray! I thought. Now I'll have some fun. I followed the enclosed instructions about installing the latest version of iTunes and connecting the iPad. The message then said, 'iTunes could not connect to the iTunes store. The host is down.' Well, new iMacs were just coming out, standard Apple procedure. I'll just wait until tomorrow. However, this morning, the same message. I saddled up Safari and rode to the Apple/iTunes/App store site and all seemed to be working, but I still can't get the sync process started. What is happening? Am I doing something wrong? Not doing something right? Help will be much appreciated. Pat -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>