just my 2c is your dns number the same as the router number? just a week ago i had a similar problem with no internet access & with iinets support we found that my dns was set to 10.1.1.1 & setting it to the 192.168.xxxx dns number reinstated my internet connection James
SAD Technic U3 6 Chalkley Pl Bayswater WA Australia +618 9370 5307 mob 0414 421132 (international +614 14421132) sad...@iinet.net.au http://www.members.iinet.net.au/~saddas/ Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish. On 21/06/2011, at 10:23 AM, Pat Scott wrote: > > On 21/06/2011, at 8:45, Ronda Brown <ro...@mac.com> wrote: > >> Hi Pat, >> >>> I have checked everything in the Network setup - I can't see anything amiss. >> >> Ok thanks. The Netgear Wireless Network is working if the iPad is connecting >> to it and you can access the internet and send & receive email on the iPad, >> so something, or some setting is wrong on the MacPro >> >> On the MacPro in System Preferences > Network - Airport - Advanced - TCP/IP >> Do you have: Configure IPv4: Using DHCP >> IPv4 Address: 192.168.0.x (x could be any number) >> Subnet Mask: 255.255.255.0 >> Router: 192.168.0.1 >> >> Configure IPv6: Automatically >> >> Cheers, >> Ronni > > Hi, Ronni, > Yes, it is exactly like that. > > Cheers, > Pat > >> >> On 21/06/2011, at 8:19 AM, Pat Scott wrote: >> >>> Hi, Ronni, >>> >>> On 21/06/2011, at 7:58, Ronda Brown <ro...@mac.com> wrote: >>> >>>> Hi Pat, >>>> >>>> You can’t send or receive Mail if you are not connected to the Internet! >>> >>> IiNet says they can see our network and it looks ok. >>> >>>> Do you have an Airport Wireless Network or are you connecting by Ethernet >>>> Cable? >>>> >>>> How does the MacPro normally connect to your Network, by Wi-Fi (Airport >>>> Wireless Network) or via an Ethernet Cable? >>> >>> The Mac Pro normally connects wirelessly by Wi-Fi (fairly new Netgear >>> DGN2000 router). I did try connecting with an ethernet cable, but this >>> didn't work, either. >>> >>> The iPad is connecting wirelessly to the same router, so the router is >>> doing its proper job. >>> >>>> Is the iPad connected to your Network by Wi-Fi or is it connected to a 3G >>>> (Cellular Network)? >>>> >>>> Check your Network setup on the MacPro. >>> >>> I have checked everything in the Network setup - I can't see anything amiss. >>> >>>> >>>> Cheers, >>>> Ronni >>>> >>> >>> >>> Thanks very much, >>> Pat >>> >>> >>> >>> >>>> On 20/06/2011, at 6:27 PM, Pat Scott wrote: >>>> >>>>> Thanks, Ronni and Ray. The answer to Ray's question about disk space is >>>>> that almost half of the disk is free. And thanks very much, Frank, for >>>>> getting my letter to the right place. Sometimes the iPad can send mail, >>>>> so I'm hoping this is one of those times.... >>>>> >>>>> >>>>> On 20/06/2011, at 9:32, Ronda Brown <ro...@mac.com> wrote: >>>>> >>>>>> Hi Pat, >>>>>> >>>>>> Have you tried restarting your Modem / Router? >>>>>> Then see if you can connect to the Internet >>>>> Did that. The Mac Pro can't send or receive mail or connect to the >>>>> Internet, and it cannot connect with the router (the iPad can connect). >>>>> I have quit and restarted everything many times. >>>>>> Is Mail asking for your “Login” Password, or the Mail Account’s Password? >>>>> >>>>> No. >>>>> >>>>>> If it is asking for your “Login” Password: >>>>>> Once you can connect to the Internet try this: >>>>>> >>>>>> 1. Open Keychain Access (within the Utilities folder inside the >>>>>> Applications folder). >>>>>> >>>>>> 2. Choose Keychain First Aid from the Keychain Access menu. >>>>>> And in the resulting window enter your administratorʼs password, enable >>>>>> the Verify option, and click Start. >>>>>> With luck, some red entries will appear in the window, indicating that >>>>>> thereʼs a problem with your keychain. >>>>>> >>>>>> 3. Enable the Repair option and click Start. >>>>>> With the same measure of luck, those keychain problems will be repaired >>>>>> and Mail will no longer ask you for a password. >>>>>> >>>>>> If Mail is asking for the Mail Account’s Password: >>>>>> >>>>>> 1. Quit Mail Application >>>>>> >>>>>> 2. Open Keychain Access in Menu Bar at the top right >>>>>> (if it's not showing on the top Menu of the desktop) is in Applications >>>>>> > Utilities > Keychain Access.app >>>>>> >>>>>> 3. Delete the Keychain entry for your Mail Account. To delete this entry: >>>>>> >>>>>> A)Under Keychains (left column) select ‘Login’ >>>>>> Under Category (left column) select ‘Passwords’ >>>>>> Scroll down to ‘mail.xxxxx.com’ (what ever your Mail Account is) >>>>>> then ‘select it’ >>>>>> >>>>>> B) With ‘mail.xxxxx.com’ selected (highlighted) >>>>>> Press ‘Delete’ on your keyboard >>>>>> >>>>>> C) Then in the resulting window “Are you sure you want to delete >>>>>> “‘mail.xxxxx.com” from the login keychain?” >>>>>> Click ‘Delete’ >>>>>> >>>>>> 4. Quit Keychain Access >>>>>> Keychain Access > Quit Keychain Access >>>>>> >>>>>> 5. Then Open Mail and it will ask for your Password. >>>>>> enter your correct password and make sure you have selected (ticked) >>>>>> “Remember this password in my Keychain” >>>>>> >>>>>> You should now be able to download your email, Keychain access will do >>>>>> the email password in the “background”. >>>>>> You should not receive that message again. >>>>>> ------ >>>>>> If it continues to, you could try deleting and recreating the account. >>>>>> 1. Before you do that, select the account in Mailʼs Mailboxes list, hold >>>>>> down the Control key, and click on the accountʼs Inbox. >>>>>> >>>>>> 2. Choose Archive Mailbox from the menu that appears and choose a place >>>>>> to save your archive when prompted. >>>>>> Doing this ensures that the messages for the account arenʼt completely >>>>>> vaporized when you delete the account. >>>>>> Do the same for the accountʼs Sent messages & any other Mailboxes you >>>>>> might have. >>>>>> >>>>>> 3. Go to Mail -> Preferences -> Accounts, select the troublesome account >>>>>> in the Accounts list, and click the Minus (–) button to delete the >>>>>> account. >>>>>> >>>>>> 4. Click the Plus (+) button and recreate the account. >>>>> >>>>> Keychain seems to be working properly again - I didn't do anything to it. >>>>> >>>>> I archived the Mailboxes then deleted and recreated the accounts. (first >>>>> I rang up iiNet again and confirmed the details of the mail accounts). >>>>> Still no success. IiNet confirmed that our system was online. The >>>>> inescapable conclusion, I think, is that something in the Mac Pro is at >>>>> fault. Mail is definitely behaving strangely - I have had to force quit >>>>> it several times. >>>>> >>>>>> Cheers, >>>>>> Ronni >>>>>> >>>>>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >>>>>> 2.3GHz / 8GB / 750GB @ 7200rpm HD >>>>>> >>>>>> OS X 10.6.7 Snow Leopard >>>>>> Windows 7 Ultimate (under sufferance) >>>>> >>>>> Are there any preferences that might be useful to delete? Anything I >>>>> might restore from backup? Any more ideas? (Hope, hope). >>>>> >>>>> Pat >>>>> >>>>> >>>>>> On 20/06/2011, at 8:48 AM, Frank Salleo wrote: >>>>>> >>>>>>> >>>>>>> A message from Pat Scott >>>>>>> >>>>>>> To WAMUG, >>>>>>> I'm having a very bad day. It started by not being able to access the >>>>>>> internet. Had a long chat with iiNet and established there is nothing >>>>>>> wrong with our connection. >>>>>>> >>>>>>> Second problem - in checking Mail accounts, I opened Keychain. It gave >>>>>>> me the first 2 passwords with no argument, then suddenly, it demanded my >>>>>>> keychain password and refused to accept it. >>>>>>> >>>>>>> So I tried using the iPad. At first, it connected to both the internet >>>>>>> and Mail, but now it seems to have caught the infection, whatever it is, >>>>>>> and no longer will connect. It puts up the message 'Incorrect username >>>>>>> or password'. >>>>>>> >>>>>>> Then I got out an old Mac laptop that had been in retirement. Exactly >>>>>>> the same thing happened - at first, it would connect with the internet, >>>>>>> and I began composing this letter. Then things got strange again, and >>>>>>> it no longer connects. I will transfer the letter to a text file and >>>>>>> transport it by Flash Disk to my husband's PC and try to sent it. >>>>>>> >>>>>>> So the problem seems to originate with the 3-year old Intel Mac Pro, >>>>>>> dual 3.2GHz Quad Core, 16 GB RAM running OS 10.6.7. I repaired >>>>>>> Permissions, but can't think of anything else useful to do. >>>>>>> >>>>>>> Suggestions will be gratefully received! >>>>>>> >>>>>>> Pat >>>>>>> >>>>>>> >>>>>>> ------ End of Forwarded Message >>>> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>