Hi Carlo,

Yes I can see my error now.
It happened when Elgato advised that their support email address had
changed and advised to try what I thought was the new email address -
but I should have realized it was their help URL.

Thanks for your clarification.

Cheers,

Walter

Sent from my iPad

On 23/10/2011, at 22:24, cm <cm200...@gmail.com> wrote:

> Hi Walter,
> 
> A address starting with http is normally a web page not an email address. 
> Generally email addresses do not use the full colon character so Mail app 
> does not provide one in its keyboard. Are you sure you have the right email 
> address?
> 
> If you are sure you need a colon in an email address you can use the cut and 
> paste buffer to copy one from say pages, and paste it into your mail app 
> address bar.
> 
> Cheers,
> Carlo
> 
> On 23/10/2011, at 7:59 PM, Walter Haenel wrote:
> 
>> Hello all,
>> 
>> I am trying to write an email with an address starting with http but the 
>> double colon
>> Has disappeared in the iPad2 in mail.
>> When I use pages it's available - but not in mail.
>> 
>> Have already tried 3 different keyboards, but no luck.
>> 
>> How can I restore the double colon ?  It used to be there weeks ago.
>> 
>> Looking for any solution,
>> 
>> Thanks,
>> 
>> Walter
>> 
>> Sent from my iPad
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