Hello Diana,

I have gone back through the WAMUG mailing list archives until beginning of 
August 2012 and I cannot see any email from you that was not replied to. 
Are you sure it appeared on the the mailing list? 

Ronni
Sent from Ronni's iPad4

On 09/01/2013, at 5:35 PM, Diana & Graham Stevens <diag...@iinet.net.au> wrote:

> Hi Ronni
> 
> I am not complaining about you or anyone else but about WAMUG becoming a 
> closed list which means there are less people to answer questions. A previous 
> question of mine was never answered. 
> 
> My problem was not one that needed your expertise, just someone who is 
> familiar with Firefox, I haven't used it for ages. The position of the frozen 
> window meant you could not hit the previous page button, not fatal but very 
> annoying.
> 
> Diana
> 
> On 09/01/2013, at 4:24 PM, Ronda Brown wrote:
> 
>> Hey Diana,
>> 
>> Your comments are very unfair! Both Daniel and I are professionals and we 
>> give (and have been giving for years) so much of our time to give high 
>> quality support to WAMUG Mailing list members.
>> 
>> Sometimes it is impossible for us to answer every question immediately, but 
>> we try to answer as soon as we are able to.
>> 
>> I also have always been a financial member of WAMUG, until I was awarded an 
>> Honorary Membership... And I have never asked for help... Only ever given my 
>> support and help to other members.
>> 
>> I am upset with your comments as I certainly put myself under extreme 
>> pressure to do as much work as I do for the mailing list members. Like 
>> Daniel 20 hour days are normal work days for us, finding time to eat or 
>> sleep is not easy for us.
>> 
>> Ronni
>> Sent from Ronni's iPad4
>> 
>> On 09/01/2013, at 4:03 PM, Diana & Graham Stevens <diag...@iinet.net.au> 
>> wrote:
>> 
>>> No reply. Obviously a frivolous and unworthy question. I found the answer 
>>> but it took a long time. 
>>> 
>>> I have never been good at finding things in indexes, archives, web sites, 
>>> search engines etc. Now I am old, my concentration and memory are not so 
>>> hot. At present I can't use my right arm so everything takes longer.
>>> 
>>> In the old days, before this became a professional list, someone would have 
>>> pointed me in the direction of the startup in safe mode and reset. But now 
>>> the number of people who can post messages is reduced and the professionals 
>>> are too busy.
>>> 
>>> I have belonged to WAMUG for years (No. 0892) and, though it was not 
>>> required, I have been financial most of the time. I considered it was good 
>>> value for money, now that is no longer the case.
>>> 
>>> Diana
>>> 
>>> On 09/01/2013, at 7:15 AM, Diana & Graham Stevens wrote:
>>> 
>>>> Good morning all
>>>> 
>>>> I hope this gets through, I keep meaning to pay my sub!
>>>> 
>>>> Graham had a problem with Mackeeper showing up when he opened Firefox. I 
>>>> discovered his home page setting had been altered and changed it back. He 
>>>> did not install Mackeeper.
>>>> 
>>>> This morning there is a small window at the top left which says:
>>>> "An attempt to change your home page and default search has been blocked.
>>>> Click here to change your settings."
>>>> 
>>>> I can't get rid of the window, it is 'frozen'. He has Pop Ups blocked with 
>>>> exceptions for banks and adobe only.
>>>> 
>>>> Quitting, shutting down and restarting does not work. How can I fix this? 
>>>> Are there any dire security implications?
>>>> 
>>>> InteliMac 3.06 Intel Core i3 8GB 1333MHz DDR, Firefox 17.0.1
>>>> 
>>>> Best wishes from Diana
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