We don't want to frighten them with a ZIP file, when it unzips they don't where it goes. Rick.
On 09/10/2013, at 8:38 AM, Ronni Brown <ro...@mac.com> wrote: > > On 09/10/2013, at 8:17 AM, Peter Hinchliffe <hinch...@multiline.com.au> wrote: > >> >> On 09/10/2013, at 7:08 AM, Rick Armstrong <a...@iinet.net.au> wrote: >> >>> Hi, >>> I have many clients (I am guessing on PCs) advising me that they cannot >>> save the Jpeg attachment because is is embedded in the email, therefore I >>> have to send the email again and attach it not drag it into the email >>> attachment. It is just so easy to just drag what you have to attach into >>> the email and I have most times made sure it is at the end of the email. I >>> don't mind doing this but it is the insinuation that it is my problem not >>> theirs. I cannot tell clients that problem lies with "person in front of >>> the PC computer" Can PC users just drag the attached Jpeg onto the desktop. >>> Any comments welcome >> >> I think your guess is correct: your recipients are undoubtedly using >> Windows-based computers. Windows email clients generally seem to expect all >> attachments to be at the very bottom of messages. Note that I mean the VERY >> bottom, even below the .sig. If they are not, the clients can display them >> but not extract them, and no, Drag and Drop doesn't work for them in the >> same way we're used to on our Macs. >> >> I simply make it a practice always to put attachments at the end of email >> messages, unless I am absolutely certain the recipient is a Mac user running >> a desktop mail client (ie, not web mail). >> >> BTW - of course it's your problem for running one of those weird >> "non-standard" Macs :-) >> >> Really, it's Microsoft's problem fro being unable to leave the 20th century. > > Hi Rick, > > I agree with Peter... You are NEVER going to win the argument with PC Users > that it is their problem! > > The problem is that their mail program is set to display everything as HTML > email so your images are interpreted as being "inline" and not separate items > apart from the message itself. > > I find the safest way to send attachments to "Yuk PC Users" is to ZIP > 'Compress' the image file/s. > > PC users have the ability to create and decompress .zip files, and Mac OS X > also has that ability. > You select the file or a folder of images you want to include, Control-click > on the file of folder and choose “Compress xxxx.jpg” or "Compress xxx folder" > (in Lion & Mountain Lion) "Create Archive of…" in earlier OS X, which then > creates your .zip file. > Attach that to your email to them, and they will get it as an attachment. > > Cheers, > Ronni > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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