Hi Ken Firstly, I've had a look and nothing has been either posted or sent through bounce messages, so doesn't appear anything has gone through the list address (wamug@wamug.org.au) from your friend,..as I get all the bounce messages to trawl though for all messages sent to the list (as well as access to the member list to check emails as well). So not sure where's he's posted to. So yes, as Ronni mentioned, bit hard to answer if nothing's been sent ;o)
Secondly, did you check Canon's site for updates? I'd install from there rather then a CD. Also Software Update for Canon's updates as well. Normally either of those can fix it, unless there is some other underlying issue going on. Kind regards Daniel Sent from my iPhone 5 --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel AT macwizardry.com.au> Web: <http://www.macwizardry.com.au> **For everything Apple** NOTE: Any information provided in this email may be my personal opinion and as such should be taken accordingly, and may not be the views of MacWizardry. Any information provided does not offer or warrant any form of warranty or accept liability. It would be appreciated that if any information in this email is to be disseminated, distributed or copied, that permission by the author be requested. On 16/11/2013, at 4:34 PM, Ronda Brown <ro...@mac.com> wrote: > Hi Ken, > > I have not seen a post from a 'John Lemin' to the mailing list. > We can't offer any help until he asks the group for help. > > Ask him to post to the WAMUG mailing list, with details of his printer and > operating system he is running. > We require the Printer Name and model - is it WiFi Multi Function, or USB > connection, and what version OS X etc? > > Did you check that the Printer Software and driver for his Canon Printer is > compatible with what ever version of OS X he is running? > > Cheers, > Ronni > > Sent from Ronni's iPad4 > > On 16 Nov 2013, at 3:33 pm, Ken Jackson <kenjackson7...@gmail.com> wrote: > >> Hi folks, >> >> I need someone to respond to a friend of mine that I talked into joining >> WAMUG & paying his dues but he can't get a response from anyone re his need >> for help with getting a brand new Canon printer to work. His email address >> is: >> >> john.le...@optusnet.com.au >> >> He is a pensioner & very gratefully using the Mac Mini that Susan Hastings >> gave to him but urgently needs to get the new printer up & running. >> I have installed everything as it should be, the Mac processes the print >> command but but the print instruction does not transmit to the printer. >> >> If someone could please respond to this & help him out he will feel that his >> $30 was well spent. >> >> Thanks in anticipation, >> >> Ken > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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