Hi Neil, Have you checked all settings - especially WiFi & 'Show My Caller ID' is ON on both iPhones?
Have you tried: Turning FaceTime OFF & back ON with successful activation combined with A) Soft (turn iPhone OFF/ON) - Restart and B)Hard Restart 1. Press & Hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds 2. Ignore the Red Slider that appears on the screen and keep holding both buttons until the Apple Logo appears The iPhone will restart. The first method is a 'soft reset' only and leaves running programs in memory. The second method completely powers down your iPhone and also clears the RAM and cache. Can you connect if you switch from a normal cellular 'Voice' call to a 'FaceTime' call while connected to the WiFi network? A FaceTime button appears in the normal call controls to start a FaceTime session with the call in progress? Cheers, Ronni Sent from Ronni's iPad > On 24 Jan 2014, at 1:31 pm, Neil Houghton <n...@possumology.com> wrote: > > Hi, > > > Hope someone with more experience of Facetime can explain this for me. > > We've recently been setting up Facetime on our phones/computers/ipad - > including georgie's 93 yr old Mum ;o) > > Our iPhones are model4 (not 4s) so we understand that they will only > Facetime over wifi, not 3G. The iPad is newer and works over both wifi & 4G. > > In general all was pretty simple and works well. However, the two iPhones > will not facetime TO EACH OTHER over our home wifi network. Both phones will > Facetime just fine to the iMac (over wifi) and to the iPad (over wifi and > over 4G) - however if we try to Facetime between the two phones it rings and > brings up the "wanting to connect" dialogue box - but when you accept the > invite it tries to connect and then just says "connection lost". The > behaviour is the same whichever iPhone initiates the Facetime connection. > > We even tried with both phones really close to the wifi router (an Airport > Extreme) - in case it was a signal strength thing - but it made no > difference. Besides, it all works fine over the same network to the iPad and > to the iMac over much greater distances. > > So... am I missing something really obvious ;o) > > > Any thoughts - is there any reason why 2 iPhones4 (is this the plural - like > Attorneys General??!) shouldn't be able to Facetime each other over the same > local wifi network? > > > > TIA > > > > Neil > -- > Neil R. Houghton > Albany, Western Australia > Tel: +61 8 9841 6063 > Email: n...@possumology.com -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
