Hi Ronni, In brief SUCCESS! and merci beaucoup.
I have had to go to your Steps 3 and 4 after I had un-installed the Brother Printer Driver, then downloaded the driver as per your link, then re-installed making sure the printer was not connected to the iMac … and true to form your instructions made things work correctly. Having had bought many Brother mono laser printers, I swear by them and have recommended them to family & friends, I should have remembered one important thing. When installing the Driver software, the USB cable between the printer and iMac must be disconnected . I originally forgot about this and your instructions reminded me of this when you mentioned to try Instruction 1 - Power OFF & Unplug the power cable. This set my memory synapses going! I suppose that having reset the printing system is what sorted my problem. When I think that I was about to go to Office Works to purchase another printer thinking the printer, which was unused for close to 12 months, had failed. Now, ‘she who must be obeyed’ will be happy ... Looks like this might be your first success for 2015 on the WAMUG list and many thanks. Best regards to you and all WAMUG’gers, Philippe Chaperon Perth, Australie Occidentale > On 10 Jan 2015, at 12:08 am, Philippe Chaperon <laut...@me.com> wrote: > > Hi Ronni, > > Many thanks for the advice and instructions which I will be able to perform > tomorrow, Saturday. As usual your instructions are detailed and listed in > point form, which makes it easy to follow and apply. > > I will let you and the group know of the outcome tomorrow night. > > Good night all, > > Philippe Chaperon > Perth, Australie Occidentale > >> On 9 Jan 2015, at 12:19 pm, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hello Philippe, >> >> Check the current driver here: >> <http://support.brother.com/g/b/downloadend.aspx?c=au&lang=en&prod=hl2040_all&os=10006&dlid=dlf101455_000&flang=4&type3=10062 >> >> <http://support.brother.com/g/b/downloadend.aspx?c=au&lang=en&prod=hl2040_all&os=10006&dlid=dlf101455_000&flang=4&type3=10062>> >> >> This download includes the CUPS Driver, BR-Script Driver, PC-FAX Driver, and >> Brother Status Monitor. >> >> Version 4.5.0b >> Compatible with Mac OS X 10.10. >> >> If you are using the latest driver for Yosemite - And you have tried: >> a) another USB cable >> b) Another USB Port >> c) Check the Printer queue - if Resume button is showing, click Resume >> If another job is holding up the queue because of an error, select the >> job, then click delete (marked with an X) >> >> Then - Try each of the suggestions below in order, until the problem is >> solved. >> >> 1. Power OFF the Printer & Unplug the power cable - Let the printer sit for >> 5-10mins. >> Then Plug the power cable in - connect the USB cable - connect the Printer >> to your iMac >> THEN Power the Printer ON >> >> 2. Check that your computer recognises the printer >> Check in Utilities > System Information - USB >> Does the Brother HL-2040 Printer appear here? >> >> 3. System Preferences > Printers & Scanners >> Highlight the Brother Printer & Delete it (-) >> Click (+) to Add a new printer >> >> 4. Reset the Printing System: >> 1. System Preferences > Printers & Scanners >> 2. Hold down the Control key as you click in the list at the left, then >> choose “Reset printing system” from the menu that appears. >> After you reset the printing system, the list of printers in Printers & >> Scanners preferences is empty >> 3. You can then re-add any printers >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> OS X Yosemite 10.10.1 >> >>> On 9 Jan 2015, at 10:01 am, Philippe Chaperon <laut...@westnet.com.au >>> <mailto:laut...@westnet.com.au>> wrote: >>> >>> Good morning dear WAMUG’ers, >>> >>> Wonder if there is someone who could provide me with ideas on how to get >>> either my Brother HL-2040 or my new iMac 21.5” OS X 10.10.1 to recognise >>> each other. >>> >>> The printer is connected directly to the iMac via USB 2 and I ‘think’ I do >>> have the correct driver on the computer. When I print a page the job goes >>> in the print queue and but the dialogue box indicates that 'The printer is >>> not connected'. >>> >>> I have changed the USB cable using a brand new one, just in case, but still >>> the same thing. >>> >>> I would greatly appreciate some instructions possibly from a printer guru >>> on how to solve this problem. >>> >>> PS. My other older iMac, 27” 2.93 GHz Core i7 also running Yosemite, >>> happily prints on a much older Brother HL-1430 also connected via USB. It >>> looks like I am missing something on the newer iMac. >>> >>> Many thanks and best regards to all, >>> >>> >>> Philippe Chaperon >>> Perth, Australie Occidentale >>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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