Hi Ronni Problem evident again this morning. Ran EtreCheck during the Safari “hang” period, and again after I cancelled the Apple loading. No problems indicated at all in the EtreCheck reports (and no change from the “base” EntreCheck reports I had ran earlier).
Analysis of system log messages may point to the problem area, but as that well known Mac advisor Will Shakespeare said, “that way madness lies”. There are a lot of log entries (all generated by the iMac) between OK at 10:00 pm Tuesday and NOK at 6:30 am Wednesday! Cheers Alan > On 30 Nov 2015, at 5:06 PM, Alan Smith <sma...@iinet.net.au> wrote: > > Hi Ronni > > Thanks for the link. Nothing seriously untoward revealed by EtreCheck just > now. I will run it again next time Safari hangs (probably tomorrow!). > > Cheers > Alan > >> On 30 Nov 2015, at 3:17 PM, Ronni Brown <ro...@mac.com >> <mailto:ro...@mac.com>> wrote: >> >> Hi Alan, >> >> You probably have 3rd party software installed that is causing the problem. >> >> Run EtreCheck >> http://www.etresoft.com/etrecheck <http://www.etresoft.com/etrecheck> >> >> Cheers, >> Ronni >> >> 13-inch MacBook Air (April 2014) >> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz >> 8GB 1600MHz LPDDR3 SDRAM >> 512GB PCIe-based Flash Storage >> >> OS X El Capitan 10.11.1 >> >>> On 30 Nov 2015, at 12:22 PM, Alan Smith <sma...@iinet.net.au >>> <mailto:sma...@iinet.net.au>> wrote: >>> >>> Looking for help, possibly with exploring the exotic depths of OS X. I’m >>> floundering. >>> >>> From time to time I cannot load any of the apple.com <http://apple.com/> >>> family of websites from one iMac. Problem started 5 weeks ago when I >>> upgraded to OS X El Capitan. A Restart (or Shut Down) will clear the >>> problem for a time - just for a day or so. I have a second iMac (with OS X >>> Mavericks) that has no problems with web access. >>> >>> Safari (9.0.1) is my default browser. Tried Firefox and then Safari from a >>> new user account. Still no access. >>> >>> As Safari hangs and doesn’t actuall fail, I opened Web Inspector in the >>> Develop menu. This showed one script and one style sheet with eternal >>> daisy wheel icons: “ac-globalnav.built.js (and .css) www.apple.com >>> <http://www.apple.com/>”. (May have mistakes in file names as I am >>> transcribing from written notes.) No text appeared in the Inspector >>> window so I assume these files did not load at all. >>> >>> Applied the official Apple Support sequence "unable to access particular >>> websites”, with extra suggestions from Linc Davis and Carolyn Samit. Then >>> tried various other suggestions from lesser lights. Access to the Apple >>> sites was restored after each test - not always because of an iMac Restart >>> which usually followed each change. >>> >>> Various other things tried, not listed in order. I reinstalled El Capitan >>> from Recovery mode. Reset iMac SMC. Reset complete home network devices >>> (modem, time capsule router and iMac). The network devices reset sequence >>> actually cleared a few other (unrelated?) peculiarities. Changed DNS >>> server from “auto detect” (from modem settings) to an actual iiNet server >>> (then restored to auto). Disabled Safari extensions “1 Password” and >>> “Click to Flash” (then restored). >>> >>> I did NOT delete the Safari DNS caches which was suggested as a remedy, as >>> the forum writer was unknown to me and the action required Terminal >>> commands. >>> >>> Any suggestions to help me move forward? >>> >>> Regards, >>> Alan >>> >>> Alan Smith >>> Late 2012 iMac 27" Intel Quad Core i5 Fusion 3.2GHz 8G RAM - OSX 10.11.1 >>> El Capitan >>> Late 2009 iMac 21.5" Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.6 >>> Mavericks >>> iPhone5; iPad2; ATV2 >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml >> <http://www.wamug.org.au/mailinglist/archives.shtml>> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml >> <http://www.wamug.org.au/mailinglist/guidelines.shtml>> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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