Good, sound, practical advice Ronni. Cheers,
Michael Hawkins Sent from my iPhone > On 13 Oct. 2016, at 10:55 am, Ronda Brown <ro...@mac.com> wrote: > > Hi Tony, > > Yes, your wife's IT Specialist is correct in warning about survey scams. > > Beware of scam phone surveys which lead to other scam calls: > How the scam works > > You receive a call out of the blue from a scammer who pretends to be > conducting a legitimate telephone survey. > The scammer may claim to be from a genuine research or survey company or > calling on behalf of a bank/financial institution. > Scammers often only ask a small number of questions, usually two or three. > Questions may focus on the bank or financial institution you use, whether you > are happy with their service, and if you would consider changing banks. > You may also be asked which branch you opened your account at. Once the > scammer knows your branch they can use it to find the BSB number which will > often make up the starting digits of your bank account number. > Within a few weeks you may get a second scam call. > The second scam caller may try to convince you that they are legitimate by > using the personal details you gave them during the telephone survey. They > may seem convincing because they know which bank you are with, which branch > you bank at, and the starting digits of your bank account number. > Scammers may quote the starting digits of your bank account number and then > ask you to provide the remaining numbers. > The call may be an overcharged bank fee reclaim scam or any other scam which > tries to steal your money and your personal and financial details. > Protect yourself > > Whilst telephone surveys are often conducted as part of legitimate research > exercises, it is important to remember that scammers sometimes pose as > surveyors in order to win your trust. > Remember that you can still receive scam calls even if you have a private > number or have listed your number on the Australian Government’s Do Not Call > Register(link is external). Scammers can obtain your number fraudulently or > from anywhere it has bee publicly listed such as in a phone book. > If you are asked to participate in a telephone survey and are interested in > participating, you don’t have to answer their questions straight away. If you > are in any doubt at all, ask the caller which organisation they are from and > arrange a time for them to call you back. > In the meantime call the organisation’s official contact number to ask if the > survey is legitimate. If they answer no, or if you can’t find any mention of > the organisation or their contact details, it is most likely a scam. > Never use the contact details provided by the person who called you - try to > find official contact details through a phonebook or an online search. > Don’t give your personal, credit card or account details over the phone > unless you made the call and the phone number came from a trusted source. > If you think you have provided your account details to a scammer, contact > your bank or financial institution immediately. > > Cheers, > Ronni > > Sent from Ronni's iPad4 > > >> On 13 Oct. 2016, at 10:35 am, Anthony (Tony) Francis <antne...@icloud.com> >> wrote: >> >> Hello fellow Wamugers >> >> A question for our experts. >> >> I recently received a phone call from a “Survey Company”, in regards to >> Insurance, which Company I was with, how would I rate them etc. Whilst on >> the phone my Wife tried to get me to hang up as she had been informed by an >> IT Specialist at work that some of these so called Survey Companies are >> actually a front for hackers that can access all of your personal details on >> your phone whilst conducting their Survey. I can’t find anything on line to >> show me that this is possible?? Is anyone aware of this being a possibility?? >> >> Thanks Guy’s >> >> Kind Regards >> >> Tony >> >> BODDINGTON. >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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