Good afternoon, I have been having problems with my internet connection dropping out since moving house - only a few hundred metres - two months ago. Telstra eventually improved matters by locating a resistance, but I am in an old area with old copper wiring and I am quite a distance from the exchange which Telstra says makes for difficulties. A few days ago, I could not connect with my router at all and so bought a new one: Netgear Nighthawk VDSL/ADSL as I have been notified of NBN installation between April and August. I managed to set it up and my iPad and iPhone connected but not my Mac desktop. I asked my provider for help, but the technician only succeeded in losing the connections with the iPad and iPhone. In frustration, I turned everything else and overnight the magic happened and everything including my desktop was connected this morning. However, later in the day, I lost connection and trying to reconnect, the password was not accepted. I turned everything off for a few hours and I am now back online. I believe my provider had problems at their end for a short time only.
Does any one have any advice or possible explanation or do I just thole the dropping in and out till NBN arrives? Kind regards, Jennifer
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