Hi Ronni Thanks for your suggestion. I did do this last night and the only plug-in was one belonging to the software upgrade I had downloaded earlier, so I trashed it plus the software I downloaded - trying to think of all the possible offenders. I re-started the Mac and iTunes still crashed. My last resort was to download the latest version of iTunes (I was only was off the latest) - and it worked ! The only thing I can think of is some file of iTunes somehow was deleted. I am sure I would not have done that though.
I was beginning to think that iTunes will stop working unless one upgrades to the latest version. However, that would be a first. I would be interested if you have any ideas, when you have the time as it is not urgent. Many thanks Jewels > On 23 Nov 2017, at 9:29 PM, Ronda Brown <ro...@mac.com> wrote: > > Hi Jewels, > > To rule out if a third party plug-in or script is the cause. > Start iTunes in Safe Mode on your Mac, here is how. > Hold down the Option and Command keys on your keyboard while you launch > iTunes. iTunes will start in Safe Mode. > You will be see a pop up message saying “iTunes is running in safe mode. > Visual plug-ins you have installed have been temporarily disabled.” Click > “Continue”. > If iTunes is working properly without any issue in safe mode, a third party > iTunes add-on is causing this problem. iTunes add-ons can be found in this > folder: ~/Library/iTunes/iTunes Plug-ins/. > To find out the problematic add-on, close iTunes, and move the add-ons to > your desktop one at a time temporarily. > Cheers, > Ronni > > Ronni Brown’s iPad Pro 12.9-inch 256GB > > > On 22 Nov 2017, at 4:11 pm, Julie Bedford <jew...@iinet.net.au > <mailto:jew...@iinet.net.au>> wrote: > >> >> Hi All, >> >> Wonder if anyone can assist. >> >> I have a Mac Pro (mid 2012) running El Capitan - itunes was working fine >> until a few days ago. >> Now unable to open. I recall the same day this happened I downloaded a few >> upgrades from >> Ondesoft, being Itunes Converter and Audio Book Converter. >> >> Have tried all the suggestions on the web, without success. >> >> Any suggestions ? >> >> Thanks >> Jewels > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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