Hi Stephen, Check System Preferences > Firewall – make sure all instances of Bonjour and iTunes are enabled for ALL networks.
You should also check to make sure the Mac you’re sharing from is turned on and awake, and that iTunes is running on it. iTunes must be opened for Home Sharing to work, and if the machine is turned off or asleep, then a Wi-Fi signal might not be working as it needs to be for Home Sharing. You can also set your Mac to wake on demand if you’re using an Apple TV. To do that, go to System Preferences → Energy Saver and turn on Wake for Wi-Fi network access. If you already have iTunes open and everything looks good, but still isn’t working, try quitting iTunes and reopening it to the foreground on your Mac and try again. Cheers, Ronni Ronni Brown’s iPad Pro 12.9-inch 256GB > On 6 Feb 2018, at 11:27 pm, Stephen Chape <chap...@bigpond.com> wrote: > > Hi folks, > > I visited as friend yesterday whose husband died very suddenly a month ago. > She asked me to take a look at an issue with her Apple TV. > She uses it to stream music to her TV from iTunes on her 2013 iMac. > And has done so for some time. > > However during the past couple of weeks it seems to frequently lose > connection. > A message will pop up that it “cannot sign in” so she will press OK (the only > option available. > Then the following message will appear. > > “To access your iTunes library on Apple TV, turn on Home Sharing in iTunes on > your computer using john.sm...@iinet.net.au” > (the name has been changed to protect the innocent). > But when I checked Home Sharing is ON. > > If she turns a few things off and on (she says), and waits a while it may > reconnect. > But sometimes it does not. So then she waits till the next day to try again. > > I have tried various things like turning Home Sharing OFF and back On. > Restarting the Apple TV. > Restarting the Modem. > Even restarting the iMac. > > She did tell me that at one point yesterday her iPad had a message indicating > that iinet had an issue. > But this issue seems to me more like a home WiFi issue, rather than iinet. > > Any ideas please folks ? > I think her music is giving her some solace after her recent loss. > > Regards, > Stephen Chape > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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