Hi there, Lost emails so copied from archive, sorry. Still having problems with the computer shutting down...and losing stuff.
I got rid of Soundflower and some other 32 bit programs (though not all as I still use them) Tried PRAM, SMC reset etc Etrecheck said i have had kernel panics with a samsung driver.(see below in large print near end of report) I don't have the rest of the samsung software. Can anyone tell me where would I find this driver to delete it? Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 6397 6822 Mobile: 0414268043 EtreCheck Report *EtreCheck version: **4.3.1 (4D024)* *Report generated: **2018-05-25 18:34:39* *Download EtreCheck from https://etrecheck.com <https://etrecheck.com>* *Runtime: **4:15* *Performance: **Good* *Problem: *Computer is restarting *Major Issues:* Anything that appears on this list needs immediate attention. *Kernel panics* - This system has experienced kernel panics. This could be a sign of hardware failure. *Heavy CPU usage* - Some processes are using an unusually high amount of CPU. *Minor Issues:* These issues do not need immediate attention but they may indicate future problems. *Apps crashing* - There have been numerous app crashes. *Apps with heavy CPU usage* - There have been numerous cases of apps with heavy CPU usage. *Clean up* - There are orphan files that could be removed. *Unsigned files* - There is unsigned software installed. They appear to be legitimate but should be reviewed. *32-bit Apps* - This machine has 32-bits apps that may have problems in the future. *Abnormal shutdown* - Your machine shut down abnormally. *Hardware Information:* MacBook Pro (13-inch, 2017, Four Thunderbolt 3 ports) MacBook Pro Model: MacBookPro14,2 1 3.1 GHz Intel Core i5 (i5-7267U) CPU: 2-core 8 GB RAM - Not upgradeable BANK 0/DIMM0 - 4 GB LPDDR3 2133 ok BANK 1/DIMM0 - 4 GB LPDDR3 2133 ok Battery: Health = Normal - Cycle count = 56 *Video Information:* Intel Iris Plus Graphics 650 - VRAM: 1536 MB Color LCD *Drives:* disk0 - APPLE SSD AP0512J 500.28 GB (Solid State - TRIM: Yes) Internal PCI-Express 8.0 GT/s x4 NVM Express disk0s1 - EFI [EFI] 315 MB disk0s2 499.96 GB disk1s1 - Macintosh HD (APFS) 499.96 GB (470.42 GB used) disk1s2 - Preboot (APFS) [APFS Preboot] 499.96 GB (21 MB used) disk1s3 - Recovery (APFS) [Recovery] 499.96 GB (518 MB used) disk1s4 - VM (APFS) [APFS VM] 499.96 GB (4.18 GB used) disk2 - Seagate Expansion 2.00 TB External USB 5 Gbit/s disk2s1 - EFI (MS-DOS FAT32) [EFI] 0 B disk3 - Samsung Portable SSD T5 500.11 GB External USB 10 Gbit/s+ disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB disk3s2 - S****l (Journaled HFS+) 499.76 GB *Mounted Volumes:* disk1s1 - Macintosh HD 499.96 GB (24.74 GB free) APFS Mount point: / disk1s4 - VM [APFS VM] 499.96 GB (24.74 GB free) APFS Mount point: /private/var/vm disk3s2 - S****l 499.76 GB (9.18 GB free) Journaled HFS+ Mount point: /Volumes/S****l *Network:* Interface lpss-serial1: LPSS Serial Adapter (1) Interface lpss-serial2: LPSS Serial Adapter (2) Interface en9: Thunderbolt Ethernet Interface en8: iPad Interface en7: iPhone Interface en0: Wi-Fi 802.11 a/b/g/n/ac One IPv4 address 2 IPv6 addresses Interface en6: Bluetooth PAN Interface bridge0: Thunderbolt Bridge Interface bridge0: Thunderbolt Bridge 2 iCloud Quota: 34.00 GB available *System Software:* macOS High Sierra 10.13.4 (17E202) Time since boot: Less than an hour System Load: 7.50 (1 min ago) 15.43 (5 min ago) 8.84 (15 min ago) *Security:* *System* *Status* Gatekeeper Mac App Store and identified developers System Integrity Protection Enabled *Unsigned Files:* Launchd: /Library/LaunchAgents/com.adobe.CS5ServiceManager.plist Executable: /Library/Application Support/Adobe/CS5ServiceManager/CS5ServiceManager.app/Contents/MacOS/CS5ServiceManager -launchedbylogin Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool Details: Exact match found in the whitelist - probably OK Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck Details: Exact match found in the whitelist - probably OK Launchd: *~/Library/LaunchAgents/com.adobe.ARM.***.plist* Executable: /Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper Launchd: ~/Library/LaunchAgents/ws.agile.1PasswordAgent.plist Executable: /Users/***/Library/Application Support/1Password/Agent/1PasswordAgent.app/Contents/MacOS/1PasswordAgent Details: Exact match found in the whitelist - probably OK *32-bit Applications:* 21 32-bit apps *Kernel Extensions:* /Library/Extensions [Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13) *System Launch Agents:* [Not Loaded] 7 Apple tasks [Loaded] 175 Apple tasks [Running] 111 Apple tasks [Other] One Apple task *System Launch Daemons:* [Not Loaded] 37 Apple tasks [Loaded] 172 Apple tasks [Running] 125 Apple tasks *Launch Agents:* [Loaded] com.adobe.CS5ServiceManager.plist (? 40cdc1ff - installed 2017-03-15) [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-07-02) [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-05-09) [Loaded] com.oracle.java.Java-Updater.plist (? c21af289 - installed 2017-07-22) [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-23) *Launch Daemons:* [Loaded] com.github.IngmarStein.Monolingual.Helper.plist (Ingmar Stein - installed 2018-03-27) [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2018-04-28) [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2018-04-18) [Loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2018-05-01) [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-23) [Loaded] com.adobe.SwitchBoard.plist (? 856489a3 - installed 2017-07-02) [Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-22) [Running] com.fitbit.galileod.plist (? 485714a8 - installed 2017-03-23) [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-05-09) [Running] com.crashplan.engine.plist (Code 42 Software - installed 2018-05-15) *User Launch Agents:* [Other] com.spotify.webhelper.plist (? 0 - installed 2018-05-16) [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-13) [Running] com.srib.pssddaemon.plist (Samsung Electronics - installed 2017-10-19) [Loaded] com.adobe.ARM.***.plist (? 0 - installed 2017-07-02) [Running] com.samsung.portablessd.mon.plist (Samsung Electronics - installed 2017-10-19) [Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2013-05-09) [Running] com.code42.menubar.plist (Code 42 Software - installed 2018-05-15) [Running] ws.agile.1PasswordAgent.plist (? 0 - installed 2018-01-10) *User Login Items:* Google Chrome Application (Google, Inc. - installed 2018-05-18) (/Applications/Google Chrome.app) Backup and Sync Application (Google, Inc. - installed 2018-04-13) (/Applications/Backup and Sync.app) CCC User Agent Application (Bombich Software, Inc. - installed 2018-04-27) (/Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app) Canon IJ Network Scanner Selector EX Application (? - installed 2018-03-27) (/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app) Dropbox Application (Dropbox, Inc. - installed 2018-05-25) (/Applications/Dropbox.app) Fitbit Connect Menubar Helper Application (? - installed 2018-03-27) (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app) Flux Application (Michael Herf - installed 2018-04-26) (/Applications/Flux.app) iTunesHelper Application (Apple - installed 2018-03-30) (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app) 1Password mini SMLoginItem (Mac App Store - installed 2018-03-27) (/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebits.onepassword-osx-helper.app) com.adobe.SwitchBoard.monitor.plist MachInit (?) (/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist) *Internet Plug-ins:* JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2018-03-27) QuickTime Plugin: 7.7.3 (installed 2018-04-21) AdobePDFViewer: 10.1.1 (installed 2017-07-02) *User Internet Plug-ins:* Picasa: 1.0 (installed 2013-05-08) westpac-eaa: 1.0.1.381 (installed 2015-09-03) *Safari Extensions:* iTube Studio.safariextz - iSkysoft Studio - *http://www.iskysoft.com* <http://www.iskysoft.com> (installed 2015-09-15) ClickToFlash.safariextz - Marc Hoyois - *http://hoyois.github.com/safariextensions/clicktoplugin/* <http://hoyois.github.com/safariextensions/clicktoplugin/> (installed 2016-05-17) 1Password Safari Extension Companion - Mac App Store - (installed 2018-03-20) 1Password.safariextz - AgileBits - *https://agilebits.com/onepassword* <https://agilebits.com/onepassword> (installed 2017-07-27) *3rd Party Preference Panes:* Java (installed 2018-03-27) *Time Machine:* Skip System Files: No Mobile backups: Auto backup: Yes Volumes being backed up: Macintosh HD: Disk size: 499.96 GB - Disk used: 475.23 GB Destinations: D**a [Network] (Last used) Total size: 2.00 TB Total number of backups: 86 Oldest backup: 2017-01-18 00:42:20 Last backup: 2018-05-21 19:53:18 *Top Processes by CPU:* *Process (count)* *Source* *% of CPU* *Location* Backup and Sync Google, Inc. 101 kextcache (3) Apple 54 syspolicyd Apple 28 kextd Apple 17 helpd Apple 16 *Top Processes by Memory:* *Process (count)* *Source* *RAM usage* *Location* kernel_task Apple 1.02 GB Google Chrome Helper (7) Google, Inc. 760 MB Google Chrome Google, Inc. 378 MB mdworker (28) Apple 376 MB Backup and Sync Google, Inc. 358 MB *Top Processes by Network Use:* *Process* *Source* *Input* *Output* *Location* kernel_task Apple 9 MB 91 KB Dropbox Dropbox, Inc. 77 KB 669 KB RTProtectionDaemon Malwarebytes Corporation 422 KB 3 KB biometrickitd Apple 16 KB 121 KB mDNSResponder Apple 54 KB 16 KB *Top Processes by Energy Use:* *Process (count)* *Source* *Energy (0-100)* *Location* Backup and Sync Google, Inc. 42 mds_stores Apple 5 Google Chrome Helper (7) Google, Inc. 5 RTProtectionDaemon Malwarebytes Corporation 4 Google Chrome Google, Inc. 3 *Virtual Memory Information:* Available RAM 2.16 GB Free RAM 16 MB Used RAM 5.84 GB Cached files 2.14 GB Swap Used 149 MB *Software Installs (past 30 days):* *Name* *Version* *Install Date* MacFamilyTree 8 8.3.5 2018-04-28 Google Earth 1.1.0.3659 2018-05-05 Pages 7.0 2018-05-07 Keynote 8.0 2018-05-07 Numbers 5.0 2018-05-07 Evernote 7.1.1 2018-05-15 Malwarebytes for Mac 2018-05-15 Security Update 2018-001 2018-05-16 *Clean up:* ~/Library/LaunchAgents/com.spotify.webhelper.plist /Users/***/Library/Application Support/Spotify/SpotifyWebHelper Executable not found *Diagnostics Information (past 7 days):* 2018-05-25 18:26:38 Last Shutdown Cause: 0 - Power loss 2018-05-25 18:03:29 Backup and Sync.app CPU (13 times) /Applications/Backup and Sync.app 2018-05-25 16:51:29 Siri.app Crash (8 times) /System/Library/CoreServices/Siri.app 2018-05-25 16:05:40 Calendar.app Crash /Applications/Calendar.app objc_msgSend() selector name: timeIntervalSinceReferenceDate 2018-05-04 18:01:10 Kernel Panic (30 times) 3rd party kernel extensions: com.samsung.portablessd.driver 1.5.02 *End of report* Re: computer shutting down <https://www.mail-archive.com/search?l=wamug@wamug.org.au&q=subject:%22Re%5C%3A+computer+shutting+down%22&o=newest> Daniel Kerr <https://www.mail-archive.com/search?l=wamug@wamug.org.au&q=from:%22Daniel+Kerr%22> Sat, 05 May 2018 00:17:21 -0700 <https://www.mail-archive.com/search?l=wamug@wamug.org.au&q=date:20180505> Hi Rosemary Haven’t followed all of this,…but have you tried an SMC reset, PRAM reset and SafeBoot? Other thing to try would be create a new “test” account and log into that and see if it does the same thing. (though I’m guessing it will, as it sounds like more something at system level rather then user level, but worth a try to rule it out.) Other thing to try would be to run EtreCheck and see if it reports anything there too.https://etrecheck.com Kind regards Daniel Sent from my iPhone 7 --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel AT macwizardry.com.au> Web: <http://www.macwizardry.com.au> **For everything Apple** NOTE: Any information provided in this email may be my personal opinion and as such should be taken accordingly, and may not be the views of MacWizardry. Any information provided does not offer or warrant any form of warranty or accept liability. It would be appreciated that if any information in this email is to be disseminated, distributed or copied, that permission by the author be requested. > On 5 May 2018, at 2:53 pm, Rosemary Spark <arkaysp...@gmail.com> wrote: > > Hi Ronni, > I deleted Soundflower and all it's files. > > Still Shutting down. > > Next error report > > Anonymous UUID: 52AE2DAF-A83F-E67D-DE08-119B3C91E884 > > Fri May 4 18:01:10 2018 > > *** Panic Report *** > panic(cpu 2 caller 0xffffff801dc5fec0): "Invalid queue element linkage for > 0xffffff8137d26fc0: next 0xffffff8137d25fc0 next->prev 0xf2632a5a0000 prev > 0xffffff801e019dc8 prev->next > 0xffffff8137d26fc0"@/BuildRoot/Library/Caches/com.apple.xbs/Binaries/xnu/install/TempContent/Objects/EXPORT_HDRS/osfmk/kern/queue.h:245 > Backtrace (CPU 2), Frame : Return Address > 0xffffff812fdbba80 : 0xffffff801d66e166 > 0xffffff812fdbbad0 : 0xffffff801d796714 > 0xffffff812fdbbb10 : 0xffffff801d788a00 > 0xffffff812fdbbb90 : 0xffffff801d620180 > 0xffffff812fdbbbb0 : 0xffffff801d66dbdc > 0xffffff812fdbbce0 : 0xffffff801d66d99c > 0xffffff812fdbbd40 : 0xffffff801dc5fec0 > 0xffffff812fdbbd90 : 0xffffff801dca0224 > 0xffffff812fdbbdf0 : 0xffffff7f9fb5c10c > 0xffffff812fdbbe20 : 0xffffff7f9fb57ee9 > 0xffffff812fdbbe50 : 0xffffff7f9fb586c9 > 0xffffff812fdbbe70 : 0xffffff801dc14c73 > 0xffffff812fdbbea0 : 0xffffff801dc14a76 > 0xffffff812fdbbec0 : 0xffffff801dc33fac > 0xffffff812fdbbee0 : 0xffffff801dc6facc > 0xffffff812fdbbf60 : 0xffffff801dc796d7 > 0xffffff812fdbbfa0 : 0xffffff801d61f4f7 > Kernel Extensions in backtrace: > > com.apple.iokit.IOUSBMassStorageDriver(140.50.3)[3F525812-E267-323A-B8F8-B9E1D9B7AAE7]@0xffffff7f9fb49000->0xffffff7f9fb75fff > dependency: > com.apple.iokit.IOUSBHostFamily(1.2)[20A97E20-AEA3-329A-A36A-2360BCB0AD34]@0xffffff7f9e3dc000 > dependency: > com.apple.iokit.IOStorageFamily(2.1)[F27A8A2A-6662-3608-83BD-415037509E01]@0xffffff7f9e046000 > dependency: > com.apple.iokit.IOSCSIArchitectureModelFamily(404.30.2)[4734E6C9-B881-32C8-BE1F-4D9848A52895]@0xffffff7f9de4b000 > > BSD process name corresponding to current thread: kernel_task > > Mac OS version: > 17E199 > > Kernel version: > Darwin Kernel Version 17.5.0: Mon Mar 5 22:24:32 PST 2018; > root:xnu-4570.51.1~1/RELEASE_X86_64 > Kernel UUID: 1B55340B-0B14-3026-8A47-1E139DB63DA3 > Kernel slide: 0x000000001d400000 > Kernel text base: 0xffffff801d600000 > __HIB text base: 0xffffff801d500000 > System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921) > > System uptime in nanoseconds: 1883969545221 > last loaded kext at 1540415412018: com.apple.filesystems.smbfs 3.2.2 > (addr 0xffffff7fa0b6c000, size 434176) > last unloaded kext at 1148174233309: com.apple.driver.AppleXsanScheme 3 (addr > 0xffffff7fa0b6c000, size 32768) > loaded kexts: > com.samsung.portablessd.driver 1.5.02 > com.apple.filesystems.smbfs 3.2.2 > com.apple.filesystems.afpfs 11.1 > com.apple.nke.asp-tcp 8.0.2 > com.apple.driver.AudioAUUC 1.70 > com.apple.driver.AGPM 110.23.33 > com.apple.driver.ApplePlatformEnabler 2.7.0d0 > com.apple.driver.X86PlatformShim 1.0.0 > com.apple.filesystems.autofs 3.0 > com.apple.driver.AppleUpstreamUserClient 3.6.5 > com.apple.driver.AppleHDA 281.51 > com.apple.driver.AppleGraphicsDevicePolicy 3.18.48 > com.apple.AGDCPluginDisplayMetrics 3.18.48 > com.apple.driver.AppleHV 1 > com.apple.iokit.IOUserEthernet 1.0.1 > com.apple.driver.AppleIntelKBLGraphics 10.3.2 > com.apple.iokit.IOBluetoothSerialManager 6.0.5f3 > com.apple.driver.pmtelemetry 1 > com.apple.Dont_Steal_Mac_OS_X 7.0.0 > com.apple.driver.AppleIntelPCHPMC 2.0.1 > com.apple.driver.AppleBacklight 170.12.6 > com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 > com.apple.driver.AppleThunderboltIP 3.1.1 > com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.2 > com.apple.driver.AppleHIDALSService 1 > com.apple.driver.AppleEmbeddedOSSupportHost 1 > com.apple.driver.AppleOSXWatchdog 1 > com.apple.driver.eficheck 1 > com.apple.driver.AppleMCCSControl 1.5.4 > com.apple.filesystems.apfs 748.51.0 > com.apple.filesystems.hfs.kext 407.50.6 > com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 > com.apple.BootCache 40 > com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 > com.apple.driver.AppleTopCaseHIDEventDriver 133 > com.apple.driver.AirPort.BrcmNIC 1240.29.1a7 > com.apple.driver.AppleSmartBatteryManager 161.0.0 > com.apple.driver.AppleACPIButtons 6.1 > com.apple.driver.AppleRTC 2.0 > com.apple.driver.AppleSMBIOS 2.1 > com.apple.driver.AppleACPIEC 6.1 > com.apple.driver.AppleAPIC 1.7 > com.apple.nke.applicationfirewall 183 > com.apple.security.TMSafetyNet 8 > com.apple.security.quarantine 3 > com.apple.security.SecureRemotePassword 1.0 > com.apple.kext.triggers 1.0 > com.apple.driver.DspFuncLib 281.51 > com.apple.kext.OSvKernDSPLib 526 > com.apple.driver.AppleGraphicsControl 3.18.48 > com.apple.iokit.IOAVBFamily 675.6 > com.apple.plugin.IOgPTPPlugin 675.12 > com.apple.iokit.IOEthernetAVBController 1.1.0 > com.apple.driver.AppleSSE 1.0 > com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.5f3 > com.apple.iokit.IOBluetoothHostControllerTransport 6.0.5f3 > com.apple.AppleGPUWrangler 3.18.48 > com.apple.driver.AppleHDAController 281.51 > com.apple.iokit.IOHDAFamily 281.51 > com.apple.iokit.IOAudioFamily 206.5 > com.apple.vecLib.kext 1.2.0 > com.apple.driver.X86PlatformPlugin 1.0.0 > com.apple.driver.IOPlatformPluginFamily 6.0.0d8 > com.apple.driver.AppleBacklightExpert 1.1.0 > com.apple.iokit.IONDRVSupport 519.15 > com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 > com.apple.AppleGraphicsDeviceControl 3.18.48 > com.apple.iokit.IOAcceleratorFamily2 378.18.1 > com.apple.iokit.IOSurface 211.12 > com.apple.driver.AppleIntelLpssUARTv1 3.0.60 > com.apple.driver.AppleIntelLpssUARTCommon 3.0.60 > com.apple.driver.AppleOnboardSerial 1.0 > com.apple.iokit.IOSkywalkFamily 1 > com.apple.iokit.IOSerialFamily 11 > com.apple.driver.AppleSMBusController 1.0.18d1 > com.apple.iokit.IOGraphicsFamily 519.15 > com.apple.driver.usb.cdc.ncm 5.0.0 > com.apple.driver.usb.AppleUSBiBridge 1.0 > com.apple.driver.AppleUSBHostMergeProperties 1.2 > com.apple.driver.usb.IOUSBHostHIDDevice 1.2 > com.apple.driver.usb.cdc 5.0.0 > com.apple.driver.usb.networking 5.0.0 > com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 > com.apple.filesystems.hfs.encodings.kext 1 > com.apple.driver.AppleActuatorDriver 1404.4 > com.apple.driver.AppleHIDKeyboard 205 > com.apple.driver.AppleHSBluetoothDriver 133 > com.apple.driver.IOBluetoothHIDDriver 6.0.5f3 > com.apple.iokit.IOBluetoothFamily 6.0.5f3 > com.apple.driver.AppleMultitouchDriver 1404.4 > com.apple.driver.AppleInputDeviceSupport 1404.3 > com.apple.driver.AppleHSSPIHIDDriver 53 > com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3 > com.apple.driver.AppleThunderboltDPInAdapter 5.5.3 > com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.3 > com.apple.driver.AppleHPM 3.1.3 > com.apple.driver.AppleIntelLpssI2CController 3.0.60 > com.apple.driver.AppleHSSPISupport 53 > com.apple.driver.AppleThunderboltNHI 4.7.2 > com.apple.iokit.IOThunderboltFamily 6.7.8 > com.apple.iokit.IO80211Family 1200.12.2 > com.apple.driver.mDNSOffloadUserClient 1.0.1b8 > com.apple.driver.corecapture 1.0.4 > com.apple.iokit.IONVMeFamily 2.1.0 > com.apple.driver.AppleIntelLpssSpiController 3.0.60 > com.apple.driver.AppleIntelLpssDmac 3.0.60 > com.apple.driver.AppleIntelLpssI2C 3.0.60 > com.apple.driver.AppleIntelLpssGspi 3.0.60 > com.apple.driver.usb.AppleUSBXHCIPCI 1.2 > com.apple.driver.usb.AppleUSBXHCI 1.2 > com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 > com.apple.iokit.IOUSBFamily 900.4.1 > com.apple.driver.AppleEFINVRAM 2.1 > com.apple.driver.AppleEFIRuntime 2.1 > com.apple.iokit.IOHIDFamily 2.0.0 > com.apple.iokit.IOSMBusFamily 1.1 > com.apple.security.sandbox 300.0 > com.apple.kext.AppleMatch 1.0.0d1 > com.apple.driver.DiskImages 480.50.10 > com.apple.driver.AppleFDEKeyStore 28.30 > com.apple.driver.AppleEffaceableStorage 1.0 > com.apple.driver.AppleKeyStore 2 > com.apple.driver.AppleUSBTDM 439.50.6 > com.apple.driver.AppleMobileFileIntegrity 1.0.5 > com.apple.iokit.IOUSBMassStorageDriver 140.50.3 > com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2 > com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2 > com.apple.iokit.IOStorageFamily 2.1 > com.apple.driver.AppleCredentialManager 1.0 > com.apple.driver.KernelRelayHost 1 > com.apple.iokit.IOUSBHostFamily 1.2 > com.apple.driver.usb.AppleUSBCommon 1.0 > com.apple.driver.AppleBusPowerController 1.0 > com.apple.driver.AppleSEPManager 1.0.1 > com.apple.driver.IOSlaveProcessor 1 > com.apple.iokit.IOReportFamily 31 > com.apple.iokit.IOTimeSyncFamily 675.12 > com.apple.iokit.IONetworkingFamily 3.4 > com.apple.driver.AppleACPIPlatform 6.1 > com.apple.driver.AppleSMC 3.1.9 > com.apple.iokit.IOPCIFamily 2.9 > com.apple.iokit.IOACPIFamily 1.4 > com.apple.kec.pthread 1 > com.apple.kec.Libm 1 > com.apple.kec.corecrypto 1.0 > > EOF > Model: MacBookPro14,2, BootROM MBP142.0173.B00, 2 processors, Intel Core i5, > 3.1 GHz, 8 GB, SMC 2.44f1 > Graphics: Intel Iris Plus Graphics 650, Intel Iris Plus Graphics 650, Built-In > Memory Module: BANK 0/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, > 0x4B3445364533303445422D45474347202020 > Memory Module: BANK 1/DIMM0, 4 GB, LPDDR3, 2133 MHz, 0x80CE, > 0x4B3445364533303445422D45474347202020 > AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x171), > Broadcom BCM43xx 1.0 (7.77.37.29.1a7) > Bluetooth: Version 6.0.5f3, 3 services, 27 devices, 1 incoming serial ports > Network Service: Wi-Fi, AirPort, en0 > USB Device: USB 3.0 Bus > USB Device: 2.4G Keyboard Mouse > USB Device: iBridge > USB Device: Portable SSD T5 > Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1 > Thunderbolt Bus: MacBook Pro, Apple Inc., 33.1 > > > Rosemary Spark > PO Box 781 > South Fremantle WA 6162 Australia > Phone: + 61 8 6397 6822 > Mobile: 0414268043 > > > > On 4 May 2018 at 16:42, Ronda Brown <ro...@mac.com> wrote: > Hello Rosemary, > > I noticed this in the Panic Report and I’m wondering if this could be causing > the problem? > loaded kexts: > com.Cycling74.driver.Soundflower > —- > As of 2014, Cycling '74 is no longer developing or supporting Soundflower. > A google search shows people have experienced problems with this kext. > > <com.Cycling74.driver.Soundflower site:cycling74.com> > > Cheers, > > Ronni > > Ronni Brown’s iPad Pro 12.9-inch 256GB > > > On 4 May 2018, at 10:36 am, Rosemary Spark <arkaysp...@gmail.com> wrote: > >> Hi There, >> My 7 month old Macbook Pro has started shutting down. >> It doesn't matter what I'm using Chrome, Pages, Photos the computer just >> shuts down with no reason I can see. >> >> Below is a copy of the report it says to send to Apple. I took it to the >> Genius Bar and the woman said there's no problem when they did a system >> diagnosis. >> >> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) >> Processor 3.1 GHz Intel Core i5 >> Memory 8 GB 2133 MHz LPDDR3 >> >> Anyone any ideas? >> >> >> Anonymous UUID: 52AE2DAF-A83F-E67D-DE08-119B3C91E884 >> >> Fri May 4 10:30:06 2018 >> >> *** Panic Report *** >> panic(cpu 0 caller 0xffffff801585fec0): "Invalid queue element linkage for >> 0xffffff813174efc0: next 0xffffff813174dfc0 next->prev 0xe500001d889cd3a3 >> prev 0xffffff8131755fc0 prev->next >> 0xffffff813174efc0"@/BuildRoot/Library/Caches/com.apple.xbs/Binaries/xnu/install/TempContent/Objects/EXPORT_HDRS/osfmk/kern/queue.h:245 >> Backtrace (CPU 0), Frame : Return Address >> 0xffffff81279fba80 : 0xffffff801526e166 >> 0xffffff81279fbad0 : 0xffffff8015396714 >> 0xffffff81279fbb10 : 0xffffff8015388a00 >> 0xffffff81279fbb90 : 0xffffff8015220180 >> 0xffffff81279fbbb0 : 0xffffff801526dbdc >> 0xffffff81279fbce0 : 0xffffff801526d99c >> 0xffffff81279fbd40 : 0xffffff801585fec0 >> 0xffffff81279fbd90 : 0xffffff80158a0224 >> 0xffffff81279fbdf0 : 0xffffff7f9776610c >> 0xffffff81279fbe20 : 0xffffff7f97761ee9 >> 0xffffff81279fbe50 : 0xffffff7f977626c9 >> 0xffffff81279fbe70 : 0xffffff8015814c73 >> 0xffffff81279fbea0 : 0xffffff8015814a76 >> 0xffffff81279fbec0 : 0xffffff8015833fac >> 0xffffff81279fbee0 : 0xffffff801586facc >> 0xffffff81279fbf60 : 0xffffff80158796d7 >> 0xffffff81279fbfa0 : 0xffffff801521f4f7 >> Kernel Extensions in backtrace: >> >> com.apple.iokit.IOUSBMassStorageDriver(140.50.3)[3F525812-E267-323A-B8F8-B9E1D9B7AAE7]@0xffffff7f97753000->0xffffff7f9777ffff >> dependency: >> com.apple.iokit.IOUSBHostFamily(1.2)[20A97E20-AEA3-329A-A36A-2360BCB0AD34]@0xffffff7f960e8000 >> dependency: >> com.apple.iokit.IOStorageFamily(2.1)[F27A8A2A-6662-3608-83BD-415037509E01]@0xffffff7f95d52000 >> dependency: >> com.apple.iokit.IOSCSIArchitectureModelFamily(404.30.2)[4734E6C9-B881-32C8-BE1F-4D9848A52895]@0xffffff7f95a4b000 >> >> BSD process name corresponding to current thread: kernel_task >> >> Mac OS version: >> 17E199 >> >> Kernel version: >> Darwin Kernel Version 17.5.0: Mon Mar 5 22:24:32 PST 2018; >> root:xnu-4570.51.1~1/RELEASE_X86_64 >> Kernel UUID: 1B55340B-0B14-3026-8A47-1E139DB63DA3 >> Kernel slide: 0x0000000015000000 >> Kernel text base: 0xffffff8015200000 >> __HIB text base: 0xffffff8015100000 >> System model name: MacBookPro14,2 (Mac-CAD6701F7CEA0921) >> >> System uptime in nanoseconds: 733254624499 >> last loaded kext at 247601259443: com.apple.filesystems.msdosfs 1.10 >> (addr 0xffffff7f98716000, size 69632) >> last unloaded kext at 308569096364: com.apple.filesystems.msdosfs 1.10 >> (addr 0xffffff7f98716000, size 61440) >> loaded kexts: >> com.Cycling74.driver.Soundflower 2 >> com.samsung.portablessd.driver 1.5.02 >> com.apple.filesystems.smbfs 3.2.2 >> com.apple.driver.AGPM 110.23.33 >> com.apple.driver.ApplePlatformEnabler 2.7.0d0 >> com.apple.driver.X86PlatformShim 1.0.0 >> com.apple.filesystems.autofs 3.0 >> com.apple.driver.AppleUpstreamUserClient 3.6.5 >> com.apple.driver.AudioAUUC 1.70 >> com.apple.driver.AppleGraphicsDevicePolicy 3.18.48 >> com.apple.driver.AppleHDA 281.51 >> com.apple.AGDCPluginDisplayMetrics 3.18.48 >> com.apple.driver.AppleHV 1 >> com.apple.iokit.IOUserEthernet 1.0.1 >> com.apple.driver.AppleHIDALSService 1 >> com.apple.driver.AppleBacklight 170.12.6 >> com.apple.iokit.IOBluetoothSerialManager 6.0.5f3 >> com.apple.driver.AppleIntelKBLGraphics 10.3.2 >> com.apple.driver.AppleIntelPCHPMC 2.0.1 >> com.apple.driver.AppleOSXWatchdog 1 >> com.apple.driver.pmtelemetry 1 >> com.apple.Dont_Steal_Mac_OS_X 7.0.0 >> com.apple.driver.eficheck 1 >> com.apple.driver.AppleIntelKBLGraphicsFramebuffer 10.3.2 >> com.apple.driver.AppleEmbeddedOSSupportHost 1 >> com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0 >> com.apple.driver.AppleMCCSControl 1.5.4 >> com.apple.driver.AppleThunderboltIP 3.1.1 >> com.apple.filesystems.apfs 748.51.0 >> com.apple.filesystems.hfs.kext 407.50.6 >> com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1 >> com.apple.BootCache 40 >> com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0 >> com.apple.driver.AppleTopCaseHIDEventDriver 133 >> com.apple.driver.AirPort.BrcmNIC 1240.29.1a7 >> com.apple.driver.AppleSmartBatteryManager 161.0.0 >> com.apple.driver.AppleACPIButtons 6.1 >> com.apple.driver.AppleRTC 2.0 >> com.apple.driver.AppleSMBIOS 2.1 >> com.apple.driver.AppleACPIEC 6.1 >> com.apple.driver.AppleAPIC 1.7 >> com.apple.nke.applicationfirewall 183 >> com.apple.security.TMSafetyNet 8 >> com.apple.security.quarantine 3 >> com.apple.kext.triggers 1.0 >> com.apple.driver.AppleGraphicsControl 3.18.48 >> com.apple.driver.DspFuncLib 281.51 >> com.apple.kext.OSvKernDSPLib 526 >> com.apple.iokit.IOAVBFamily 675.6 >> com.apple.plugin.IOgPTPPlugin 675.12 >> com.apple.iokit.IOEthernetAVBController 1.1.0 >> com.apple.driver.AppleBacklightExpert 1.1.0 >> com.apple.iokit.IOBluetoothHostControllerUARTTransport 6.0.5f3 >> com.apple.iokit.IOBluetoothHostControllerTransport 6.0.5f3 >> com.apple.driver.AppleSSE 1.0 >> com.apple.iokit.IONDRVSupport 519.15 >> com.apple.iokit.IOAcceleratorFamily2 378.18.1 >> com.apple.iokit.IOSurface 211.12 >> com.apple.driver.AppleHDAController 281.51 >> com.apple.iokit.IOHDAFamily 281.51 >> com.apple.iokit.IOAudioFamily 206.5 >> com.apple.vecLib.kext 1.2.0 >> com.apple.driver.X86PlatformPlugin 1.0.0 >> com.apple.driver.IOPlatformPluginFamily 6.0.0d8 >> com.apple.driver.AppleIntelLpssUARTv1 3.0.60 >> com.apple.driver.AppleIntelLpssUARTCommon 3.0.60 >> com.apple.driver.AppleOnboardSerial 1.0 >> com.apple.iokit.IOSkywalkFamily 1 >> com.apple.iokit.IOSerialFamily 11 >> com.apple.AppleGPUWrangler 3.18.48 >> com.apple.AppleGraphicsDeviceControl 3.18.48 >> com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0 >> com.apple.driver.AppleSMBusController 1.0.18d1 >> com.apple.iokit.IOGraphicsFamily 519.15 >> com.apple.driver.usb.cdc.ncm 5.0.0 >> com.apple.driver.usb.AppleUSBiBridge 1.0 >> com.apple.driver.AppleUSBHostMergeProperties 1.2 >> com.apple.driver.usb.IOUSBHostHIDDevice 1.2 >> com.apple.driver.usb.cdc 5.0.0 >> com.apple.driver.usb.networking 5.0.0 >> com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2 >> com.apple.filesystems.hfs.encodings.kext 1 >> com.apple.driver.AppleActuatorDriver 1404.4 >> com.apple.driver.AppleHIDKeyboard 205 >> com.apple.driver.AppleHSBluetoothDriver 133 >> com.apple.driver.IOBluetoothHIDDriver 6.0.5f3 >> com.apple.iokit.IOBluetoothFamily 6.0.5f3 >> com.apple.driver.AppleMultitouchDriver 1404.4 >> com.apple.driver.AppleInputDeviceSupport 1404.3 >> com.apple.driver.AppleHSSPIHIDDriver 53 >> com.apple.driver.AppleThunderboltDPInAdapter 5.5.3 >> com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.3 >> com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3 >> com.apple.driver.AppleHPM 3.1.3 >> com.apple.driver.AppleIntelLpssI2CController 3.0.60 >> com.apple.driver.AppleHSSPISupport 53 >> com.apple.driver.AppleThunderboltNHI 4.7.2 >> com.apple.iokit.IOThunderboltFamily 6.7.8 >> com.apple.iokit.IONVMeFamily 2.1.0 >> com.apple.iokit.IO80211Family 1200.12.2 >> com.apple.driver.mDNSOffloadUserClient 1.0.1b8 >> com.apple.driver.corecapture 1.0.4 >> com.apple.driver.AppleIntelLpssSpiController 3.0.60 >> com.apple.driver.AppleIntelLpssDmac 3.0.60 >> com.apple.driver.AppleIntelLpssI2C 3.0.60 >> com.apple.driver.AppleIntelLpssGspi 3.0.60 >> com.apple.driver.usb.AppleUSBXHCIPCI 1.2 >> com.apple.driver.usb.AppleUSBXHCI 1.2 >> com.apple.driver.usb.AppleUSBHostPacketFilter 1.0 >> com.apple.iokit.IOUSBFamily 900.4.1 >> com.apple.driver.AppleEFINVRAM 2.1 >> com.apple.driver.AppleEFIRuntime 2.1 >> com.apple.iokit.IOHIDFamily 2.0.0 >> com.apple.iokit.IOSMBusFamily 1.1 >> com.apple.security.sandbox 300.0 >> com.apple.kext.AppleMatch 1.0.0d1 >> com.apple.driver.DiskImages 480.50.10 >> com.apple.driver.AppleFDEKeyStore 28.30 >> com.apple.driver.AppleEffaceableStorage 1.0 >> com.apple.driver.AppleKeyStore 2 >> com.apple.driver.AppleUSBTDM 439.50.6 >> com.apple.driver.AppleMobileFileIntegrity 1.0.5 >> com.apple.iokit.IOUSBMassStorageDriver 140.50.3 >> com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2 >> com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2 >> com.apple.iokit.IOStorageFamily 2.1 >> com.apple.driver.AppleCredentialManager 1.0 >> com.apple.driver.KernelRelayHost 1 >> com.apple.iokit.IOUSBHostFamily 1.2 >> com.apple.driver.usb.AppleUSBCommon 1.0 >> com.apple.driver.AppleBusPowerController 1.0 >> com.apple.driver.AppleSEPManager 1.0.1 >> com.apple.driver.IOSlaveProcessor 1 >> com.apple.iokit.IOReportFamily 31 >> com.apple.iokit.IOTimeSyncFamily 675.12 >> com.apple.iokit.IONetworkingFamily 3.4 >> com.apple.driver.AppleACPIPlatform 6.1 >> com.apple.driver.AppleSMC 3.1.9 >> com.apple.iokit.IOPCIFamily 2.9 >> com.apple.iokit.IOACPIFamily 1.4 >> com.apple.kec.pthread 1 >> com.apple.kec.corecrypto 1.0 >> com.apple.kec.Libm 1 >> >> EOF >> >> >> >> Rosemary Spark >> PO Box 781 >> South Fremantle WA 6162 Australia >> Phone: + 61 8 6397 6822 >> Mobile: 0414268043 >> > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> Rosemary Spark PO Box 781 South Fremantle WA 6162 Australia Phone: + 61 8 6397 6822 Mobile: 0414268043
-- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
