Hi Ronni My apologies for the late reply, I have just found your e-mail in the junk.
Thank you for your advice, tomorrow I will try the suggestions and see what I can find. I have tried three different cords since the icon disappeared and have had no results, so once I have followed your suggestions Ronni I will let you know either way. Kindest Regards Tony Boddington. > On 22 Oct 2018, at 11:53 am, Ronni Brown <ro...@mac.com> wrote: > > Hi Tony, > > 1. Have you checked the cable is firming into the USB port or whatever > connection your using… try a different port? Try a different cable > > 2.Does the external hard drive show in Disk Utility? > If you see the external hard drive in Disk Utility, check underneath it for a > volume. > If it is there click on it and select Mount. If your Mac has already mounted > the drive the option Unmount will be displayed instead. > > 3. If there is NO volume listed your Mac is not able to access the drive. The > Mount option will be greyed out. > > 4. If it does show In Disk Utility - First Aid - Run First Add, it will check > the volume for errors. It will then repair the volume if necessary. > > Cheers, > Ronni > > Ronni Brown’s iPad Pro 12.9-inch 256GB > > >> On 22 Oct 2018, at 9:00 am, Anthony (Tony) Francis <antne...@icloud.com> >> wrote: >> >> Hi all >> >> I have just had a Hard Drive go rogue on me, I turned on the power to it >> connected it to the Computer, the icon appeared on the desktop remained for >> a few seconds then disappeared, I now have a hard drive that is on but I >> cannot get it to open. Is there anyway that I can circumnavigate the input >> plug connection or of retrieving the stored information ??? >> >> Thanks all >> >> Kind regards >> >> Tony >> >> Boddington >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
