Laura all phone calls use the phone network and you’ll be charged as such. This network is used when you access the Phone icon on your iPhone.
If you want to use the data network, ie via WiFi, then you need to use any of the app based options such as Skype, Messenger, WhatsApp. These use what is called a VOIP service. Voice over internet Protocol. These apps will also work away from a wifi network and use the 3G/4G network, if you have mobile data turned on - which you don’t. There are two separate things - phone and data and they are charged differently. Regards Tim Sent from Tim's iPhone > On 6 Jul 2019, at 7:27 am, Ronda Brown <ro...@mac.com> wrote: > > Hi Laura, > > Settings > Wi-Fi > Is Wi-Fi turned ON > Does it show you are connected to your home Wi-Fi Network? > Settings > Mobile - OFF > Mobile Data OFF not green > > Kind regards, > Ronni > > Sent from Ronni's iPhone 7 Plus > >> On 6 Jul 2019, at 1:56 pm, Laura Webb <el...@iinet.net.au> wrote: >> >> Good afternoon all >> >> I have an iPhone 7. Most of my phone calls are made from home so I have >> mobile data disabled and only use it occasionally if away from home. My >> mobile data is with Virgin. I have an auto recharge system. Just recently >> auto charge had been activated frequently rather than the usual, >> approximately three months time span between recharges. >> >> I have been able to check my Virgin account and it seems most, if not all my >> phone calls are being treated as being mobile rather than WiFI. The home >> screen on my iPhone shows icons for both Virgin Mobile and WiFi, I have >> tried turning the phone off for a while but still the problem exists. >> >> No doubt a visit to an Apple Store would solve the problem but I am not in a >> position to do that. >> >> Please, can someone help? >> >> Regards >> Laura >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
