Hi Tony

Because that issue could be very specific to that Epson product,
I reckon look up Epson Australia and email their support department.


> On 29 Mar 2021, at 12:18 am, Anthony (Tony) Francis <antne...@mac.com> wrote:
> 
> Hi Guy’s
> 
> I would like to know if any of our Members have had a problem with a Photo 
> Scanner?
> 
> I have an Epson Perfection 4870 Photo Scanner and until recently I was able 
> to scan Negatives and Slides (Positives), for some reason I am only able to 
> scan Photo’s, Colour or Black and White and Documents, I have a feeling that 
> the lamp that the scanner uses to enable me to scan Negatives or Slides has 
> died, would anyone know if that could be the problem.
> 
> I have spent almost a day trying to find information as to the problem 
> without success.I actually downloaded another Driver,/ update, also without 
> success. Tried the scanner with an Older Computer, that didn’t work either.
> 
> Previously when I was using the scanner a drop down box would show me the 
> options available, ie: Positive. Negative. Text. Colour. Black and White.
> 
> Now all the drop down box shows: Text. Colour. Black and White. - Positive 
> and Negative have disappeared.
> 
> Thank you
> 
> Kind Regards
> 
> Tony
> Boddington.
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards
Stephen Chape

Mac by choice
Windows because my employer knew no better

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>