Hi Rosemary How do you have your Time Machine disk connected to the laptop? Assuming it’s the machine you listed in your specs? Do you have a hard drive connected directly to the laptop via a USB-C port? Or is it a “normal USB” backup drive you’re using and you’re connecting it to the laptop via some form of USB-C to “normal USB” adapter?
Which sort of drive is it? And did you try using a different hard drive connected to the laptop to see if it will do a “new backup” to a completely different external disk? Unfortunately it could be a number of different things, so sometimes it’s a matter of narrowing them down to which it could be causing the issue. Kind regards Daniel Sent from my iPhone 12 Pro --- Daniel Kerr MacWizardry p : 0414 795 960 e : <daniel AT macwizardry.com.au> w : <http://www.macwizardry.com.au> **For everything Apple** NOTE: Any information provided in this email may be my personal opinion and as such should be taken accordingly, and may not be the views of MacWizardry. Any information provided does not offer or warrant any form of warranty or accept liability. It would be appreciated that if any information in this email is to be disseminated, distributed or copied, that permission by the author be requested. > On 9 Jun 2021, at 7:40 pm, Rosemary Spark <arkaysp...@gmail.com> wrote: > > Hi > Disk utility can’t find the Time Machine. > > Cheers > Rosemary > > On Sat, 5 Jun 2021 at 01:15, Stephen Chape <chap...@bigpond.com> wrote: > Hi Rosemary. > > If this was me, I would use Disk Utility to Erase my Time Machine backup. > Then start from scratch. > > But that depends on if you are happy to lose that data. > > >> On 4 Jun 2021, at 11:30 am, Tim Law <t...@peoplehelp.com.au> wrote: >> >> I believe you’re asking for help To deal with the problem of the computer >> shutting down. >> >> We’re trying to help you with the next step. >> >> >> >> Tim Law >> >>> On 4 Jun 2021, at 10:57 am, Rosemary Spark <arkaysp...@gmail.com> wrote: >>> >>> >>> Hi, >>> Not sure what you mean. What is was doing was shutting down and re-starting >>> by itself. >>> One complication is that the time machine is backing up 3 computers. >>> Cheers >>> >>> Rosemary Spark >>> PO Box 781 >>> South Fremantle WA 6162 Australia >>> Phone: + 61 8 6397 6822 >>> Mobile: 0414268043 >>> >>> >>> >>> >>> On Fri, 4 Jun 2021 at 10:12, Tim Law <t...@peoplehelp.com.au> wrote: >>> Disconnect your time machine and protect it from fiddling and temptation >>> >>> It is your rescue line and might be your only connection to your former >>> life. >>> >>> Focus on getting the computer going. Does it restart if you hold the shift >>> key down? >>> >>> Tim Law >>> >>>> On 4 Jun 2021, at 9:46 am, Rosemary Spark <arkaysp...@gmail.com> wrote: >>>> >>>> >>>> OK. My computer kept re-starting. Very annoying >>>> Finally got to testing. >>>> Turned off Time Machine as someone suggested...now no re-starting. >>>> Now what do I do? >>>> If the files are corrupt, how do I fix? Do I delete the whole backup? if >>>> so, how? >>>> >>>> MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) >>>> Big Sur 11.4 >>>> >>>> Cheers >>>> >>>> Rosemary Spark >>>> PO Box 781 >>>> South Fremantle WA 6162 Australia >>>> Phone: + 61 8 6397 6822 >>>> Mobile: 0414268043 >>>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > > Regards > Stephen Chape > > Mac by choice > Windows because my employer knew no better > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > -- > Kind Regards Rosemary Spark 0414268043 arkaysp...@gmail.com > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
