G’day
The modem connects to my iMac my MacBook Air and 2 iPhones and smart tv
so I think it’s a problem with the Mac mini.
Regards Bill
On Thu, Dec 8, 2022 at 16:02 Neil Houghton via WAMUG
<[1]wa...@lists.wamug.org.au> wrote:
Thanks for the update, Bill - glad you have now got your date &
time
setup.
Since you first mentioned you were doing this to use iView, I
guess
using your phone hotspot is not a long term solution unless you
have a
huge data allowance on your mobile plan - so you need to get
connected
to the NBN via that Telstra modem!
As I mentioned before, this is really a two part problem:
1. Making sure that the Telstra modem is correctly accessing the
internet.
2. Connecting your Mac mini to the modem.
* Your reply indicates that point 2) is definitely a problem
(your
wifi symbol is greyed out).
* This maybe the only problem, but you have not indicated if
you have
confirmed that 1) is not also a problem – have you got any
other
device connected to the internet (and working) via this
modem?
There are various approaches you could take to narrow down and
address
the problem, but one way is just to try and reset everything and
see
how you go – so you might take this approach:
1. Switch off your Telstra modem.
2. Turn off wifi on your Mac mini
3. Restart you Mac mini
4. Turn your Telstra modem back on
5. Go have a cup of tea and allow plenty off time for your modem
to
reboot/reset/connect to the NBN etc.
6. Go to the Mac mini, turn wifi back on and make sure that it
is
connecting to the right wifi network (your Telstra modem)
7. Assuming that you have successfully connected to the correct
wifi
network – confirm your internet connection is working OK for
Safari
and for Mail (assuming you have mail setup on this machine)
If all the above goes OK – you should be good to go with iview!
If you are still having problems, report back with details of
what went
wrong & when.
HTH
Cheers
Neil
-----Original Message-----
From: WAMUG <[2]wamug-boun...@lists.wamug.org.au> on behalf of
Juliet
Kitson via WAMUG <[3]wa...@lists.wamug.org.au>
Reply-To: WAMUG <[4]wa...@lists.wamug.org.au>
Date: Wednesday, 07 December 2022 at 19:21
To: WAMUG <[5]wa...@lists.wamug.org.au>
Cc: Juliet Kitson <[6]billand...@gmail.com>
Subject: Re: [WAMUG] Mac mini
Hello All,
It's all down to memory loss when I first started using
this
mini it
was not going to go online so instead of giving a password
I
just hit
enter, then when switched on today a password was
requested to
setup
time etc., I forgot that my password was nothing so I
finally
got
everything ready to setup but could not connect to
internet.
Checked in system preferences indicated that I was
connected to
my
network but the wifi symbol at top of screen was blanked
out,
after a
lot of thought tried to connect via hotspot on my phone
and got
connected but I still can't connect via my telstra modem.
End of long story showing what happens when you get to 83
and
start to
forget things, Thanks for all the help offered.
Regards Bill & Juliet
PS I now live in Victoria.
On Wed, Dec 7, 2022 at 6:05 PM Neil Houghton via WAMUG
<[1][7]wa...@lists.wamug.org.au> wrote:
Hi Bill,
Let's try & clarify your exact problem.
From your replies I understand that you do not actually
have a
password to login - but some sort of network problem
which is
stopping you from changing/setting the date/time - is
that
right?
To further clarify just what is happening:
Can you open system preferences?
If so - go to the Users and groups pane - are you logged
in as
the
only user? Can you confirm you have admin privileges
Assuming that you are logged in as an administrator, go
to the
Date
& Time pane and the Date & Time tab - I assume the check
box
is
ticked to "Set date and time automatically" and a
suitable
time
server is selected. Eg Apple
asia([2][8]time.asia.apple.com?
Assuming this is all OK, your problem seems to be that
you do
not
have the internet connection to allow the time server to
automatically set the system time.
We need to narrow down the problem:
Is your NBN modem correctly connected to the Internet -
do you
have
any other devices currently connected to the Internet
via this
modem? Ipad, laptop, other computer, smart TV etc. If
some
other
device is accessing the Internet with no problem through
the
same
modem then that should prove that this is not the
problem.
How is your computer connected to the NBN? Go to the
network
pane
of system preferences and check. Are you connected via
wifi or
internet?
Select the mode that is showing as connected and it
should
give
further details under Status: connected.
Assuming that you are connected via wifi (the most
common
setup) try
turning wifi OFF and then back ON again - I sometimes
find
this
helps when things are playing up.
If this has not worked and you had no other device
confirming
that
the NBN internet connection was OK you could try
switching OFF
the
NBN modem, leaving a few minutes and then switching it
back ON
again
- it then might take a few minutes to boot up and go
through
its
connection procedures. If you do this, you may also need
to
repeat
the wifi disconnect/reconnect thing.
I sometimes find that internet connections can get
confused -
I
don't normally have problems with my computers but my
old
SAMSUNG
smart TV often seems to lose connection and requires
various
steps
(including switching the TV OFF/ON) before it can
reconnect!
Let us know how all this goes and the answers to
questions
above!
HTH
Cheers
Neil
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References
1. mailto:wa...@lists.wamug.org.au
2. mailto:wamug-boun...@lists.wamug.org.au
3. mailto:wa...@lists.wamug.org.au
4. mailto:wa...@lists.wamug.org.au
5. mailto:wa...@lists.wamug.org.au
6. mailto:billand...@gmail.com
7. mailto:wa...@lists.wamug.org.au
8. http://time.asia.apple.com/
9. https://www.mail-archive.com/wamug@wamug.org.au/
10. http://www.wamug.org.au/mailinglist/guidelines.shtml
11. http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
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