Mary, I swear these machines get more human by the hour. I switched on the laptop to start going through all the suggestions, and lo! behold! the modem dialled and one ISP worked; the other, the first to be used, didn't! But a new connectoid for it did (So that file had got corrupted, but that wasn't the original problem).
Then Zone Alarm wouldn't restart and had to be repaired before it would operate. Now all seems well. So which original problem got corrected I don't know. But I must have done something right -- and not too much wrong ;-) Many thanks to you and to the others who offered advice. Joseph > Joseph, > > Just went through this today with my mother's pc! > > http://www.modemhelp.net/dunerror/error_676.shtml > > Error 676 > > 1. Make sure the number they are dialing into is correct. Check dial > prefixes, long distance, etc. > > 2. If they get a modem tone it may be a modem issue. Check for updated > drivers and try inits. > > 3. Try the number, is it busy? Is there a POP problem? > > 4. Is RNAAPP getting stuck? If so, refer to the RNAAPP! help page. > > My mother was freaking. She thought her modem went out. When all it was is > that she needed a new pop to dial into! > > First of all, dial the number your computer is dialing from the handset and > see if you can hear a busy signal or modem tone through the same phone jack > the computer is using. This way you'll know the phone line the computer is > on is working or not! > > Secondly, try dialing the pop through the second jack on the modem card in > the back of your pc. This will tell you whether the modem is functioning or > not. The reason most modem cards have 2 jacks is so you can plug an extra > phone into the back of the pc and use it just like the phone jack in the > wall. You don't loose complete access to the phone jack for the phone! > > If you hear a modem tone, you dun should be working. If you hear a busy > signal, you need a new pop. > > If the dun is still not working, try accessing the internet through the dun > with the firewall turned off. That way you know for a fact if it is > blocking the dun access or not.... > > Which OS is your computer? Windows XP? > > Let me know how this goes! I'll probably check back in on this tomorrow > evening, as I get up at 3am to be at work by 5 am. So I am calling it a > night! Good Luck! > > Mary Rusinko - Omaha, Nebraska, USA > > > -----Original Message----- > From: Joseph Harris [mailto:[EMAIL PROTECTED] > Sent: Saturday, January 29, 2005 5:58 PM > To: wdvltalk@lists.wdvl.com > Subject: Re: [wdvltalk] [OT] dial up not working after Zone Alarm install? > > Scott, > > After about another 3 1/2 hours I have got no result. The phone line is > working (other computer getting through no problem). DUN are right; 2nd > DUNs set up (2 ISPs). Still error 676 and all the googling in the world > gets me no further than 'the phone line is busy'. > > Toshiba and M$ run you round in circles; hyperterminal makes no difference. > Diagnostics say OK, Driver is OK. > > I still get brief tone, pause, brief tone, pause etc - very much like our > engaged tone. Behind it I can hear dialling go on but after about 2 > seconds the 676 comes up. I've restarted, googled, read up forum after > forum (on 633 as well!!). > > The question raised in a forum or two is whether the hardware is defunct. > > Anyway, unless you - or another kind lister - has another flash of > brilliance I reckon I'm creeked and paddleless. > > Thanks for the help and advice. > > Joseph > > > > > ____ . The WDVL Discussion List from WDVL.COM . ____ > To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or > use the web interface http://e-newsletters.internet.com/discussionlists.html/ > Send Your Posts To: wdvltalk@lists.wdvl.com > To change subscription settings, add a password or view the web interface: > http://intm-dl.sparklist.com/read/?forum=wdvltalk > > ________________ http://www.wdvl.com _______________________ > > You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] > To unsubscribe send a blank email to [EMAIL PROTECTED] > To unsubscribe via postal mail, please contact us at: > Jupitermedia Corp. > Attn: Discussion List Management > 475 Park Avenue South > New York, NY 10016 > > Please include the email address which you have been contacted with. > > ____ • The WDVL Discussion List from WDVL.COM • ____ To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk ________________ http://www.wdvl.com _______________________ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
