Hi Riva,

I'm leaning towards the problem being Zone Alarm - clean install might be it. I never had a problem before using just the update. See my last post responding to Mike E. More info there. There might be a glitch in the clean install or the update itself this time around.

Deb

At 08:42 PM 9/17/2005, you wrote:
I also did an update of ZA recently and they recommended a clean install. I decided that I had customized it pretty well and didn't want to go through that again so I did an upgrade instead of a clean install - do you think that might be the problem?

Riva

PBC Web Design wrote:

I've now blown the dust out of the inside of the computer (that was not the problem as the problem occurred after I did this) and uninstalled ZoneAlarm and installed Black Ice to see if ZA might have been the culprit because an update was done to ZA the same morn this problem started. Funny thing is - when I went to look for the ZA uninstall on my Start Menu - there was no entry for Zone Labs or Zone Alarm. I looked 3 times - and now am wondering if I'm not right in that ZA is the problem. If it didn't update properly or something. There was an option during the upgrade this time that I don't remember ever seeing when updating in the past. That entry was to update or do a clean install and it recommended the clean install so I tried that this time. I never once had a problem before doing just and update. So, now I wait to see what happens when I use my browsers. I hate to keep testing - it's hard on the hard drive to keep going into the reboot thing so I don't want to push my luck.

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