Scott,

[snip tale of woe]

> You can't really blame the ISPs who subscribe to these 
> spam-blocking servers. 

Your ISP could whitelist the IP of the WDVL list server rather than checking it 
against a blacklist.

If they can't, they're using a seriously poor spam filtering system (I don't 
know of *any* that don't allow whitelists, even freebie client-side ones). If 
they can but won't, it would seem their procedures are more important to them 
than their customers.

Either way I'd be asking myself if I was happy to keep paying a company that 
wasn't delivering the service I needed.

> They are attempting to protect their subscribers and their 
> servers from inundation by the flood of spam which would 
> otherwise overwhelm them. 

True, and that's a laudable plan. However, their execution obviously leaves a 
little to be desired.

> The fault, IMHO, lies with the spam-blocking services to 
> which they subscribe. 

The root cause of your problem does appear to be an over-zealous or 
badly-administered blacklist, but it's your ISP that's chosen to use that list.

Let's pretend:

You hire a firm of builders to renovate a room in your house. They have people 
on their staff who can do everything apart from the plastering, which they 
subcontract to a specialist company. You go off on holiday while the work is 
being done.

When you come back, the room is perfect in every respect apart from the 
plastering, which is a mess. Who is the target of your wrath? The builders you 
employed to do the job, or the sub-contractors they hired to do the plastering?

Next time you want a room redecorating, you call the same builders for a quote. 
They indicate they'll be using the same plasterers. Do you hire them again?

Your ISP is sub-contracting spam filtering to a company that isn't doing it 
according to your requirements. If your list traffic gets blocked again, will 
you be paying your ISP next month?

Cheers
Jon



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