Something has caused a problem - not directly for me happily. Kaspersky AV appears to have caused disruption and prevented access to the net, even though logging in to the ISP works. Zone Alarm Pro was the firewall.

There was an attempt to install Kaspersky suite which installed and may have configured but still no access to the net [for anything]. Zone and the AV were uninstalled first of course.

Any thoughts about how much trouble lies ahead to sort this out, and even more so, how to do that? It is Wndoze Xp SP2 of course on a Dell Inspiron 1000 laptop.

All help appreciated and TIA as ever

Joseph


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