For support issues, I can imagine having a "one time account".  That is, 
the account is created, info sent to the person-being-supported, p-b-s logs 
in and gets a form page to do what needs to be done, and then is logged out 
and the account disabled.  Any good way to do that without having an admin 
sitting around watching for p-b-s to show up?

I would probably prefer (as a potential p-b-s) to have a time-limited 
account, where the login queues a scheduler task that in n hours or n days 
or whatever does the disabling.  That way, if p-b-s messes up on the first 
try at the form, there's a grace period for getting it right.  But the 
original scheme could mostly handle that by having an admin (or support 
person) re-enable the account.  If the support person is the one who 
recognizes the error, that would be a natural way of handling it.

Thoughts?

/dps



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