there's nothing web2py can do if the database drops the connection without 
signalling it. 
If your diagnosis is correct, however, you can circumvent the issue using 
sync_output < 4 min, just to keep the connection alive.

On Sunday, October 30, 2016 at 3:32:02 AM UTC+1, Saint Havy wrote:
>
> Hi,
>      I used  web2py to run scheduled task which execute shell commands, 
> the code of my task as below:
>         p = subprocess.Popen(command_shell,
>                          shell=True,
>                          stdout=subprocess.PIPE,
>                          stderr=subprocess.PIPE)
>         stdout, stderr = p.communicate()
>         return p.returncode
>     If my database is sqlite, everything is ok, but if my database is 
> mysql, then the task will not be completed when the execution time of shell 
> command is longer than 4 minutes. After my task is finished, the status of 
> scheduler_run will still be 'RUNNING', and the status of scheduler_task 
> will be 'QUEUED'. 
>     I found that scheduler use a thread to create scheduler_run, and 
> update status of scheduler_run when the task is finished. The database 
> connection of the thread will be broken if the time exceeded 4 minutes and 
> no any exception will the thrown, so the status of scheduler_run can not be 
> updated. But,variable 'wait_timeout' and 'interact_timeout' of my mysql 
> server is 28800, I think the connection should keep alive in 8 hours, So, 
> is this a issue? Have it a workaround solution ?
>     My database is mysql 5.5.50-0ubuntu0.14.04.1, the version of web2py is 
> 2.14.6-stable+timestamp.2016.05.10.00.21.47, they are installed in 2 VMs 
> based Azure. And, I tried MySQLdb, can't work too.
>

-- 
Resources:
- http://web2py.com
- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
- https://code.google.com/p/web2py/issues/list (Report Issues)
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