Which version? Is the problem reproducible? Can you tell us more?
Perhaps open a ticket

On Oct 26, 11:24 am, Richard Bruskiewich
<richard.bruskiew...@delphinai.com> wrote:
> I'm a recent fan of web2py, having adopted it for some major
> institutional projects in global agriculture. So far, so good - very
> happy - but I have a recurring curious low level database error which
> I'm not sure how to fix.
>
> I've already tried trapping my web2py data model in a try... except
> block, inside a loop to retry the database connection (about 20 times,
> or so I think), but this doesn't seem to help.  The database
> connection often works... it is just that when the MySQL connection is
> idle for too long, or when a fresh connection is requested for a new
> user session, something fails... DAL doesn't handle it.
>
> Here's the background: I'm running web2py in an NGINX server via uwsgi
> (which generally works fine - configured based on good advice online).
> However, this server runs within an Amazon Web Services (AWS) EC2
> server and accesses a MySQL instance running non-locally as a AWS
> Relational Database (RDB) server.
>
> I'm using a DAL pool_size of 10.
>
> Here's the error message:
>
> Operational Error: (2013, 'Lost connection to MySQL server during
> query')
>
> Traceback (most recent call last):
>   File "/opt/web2py/gluon/main.py", line 506, in wsgibase
>     BaseAdapter.close_all_instances('commit')
>   File "/opt/web2py/gluon/dal.py", line 373, in close_all_instances
>     getattr(instance,action)()
>   File "/opt/web2py/gluon/dal.py", line 1225, in commit
>     return self.connection.commit()
>   File "/opt/web2py/gluon/contrib/pymysql/connections.py", line 562,
> in commit
>     self.errorhandler(None, exc, value)
>   File "/opt/web2py/gluon/contrib/pymysql/connections.py", line 184,
> in defaulterrorhandler
>     raise errorclass, errorvalue
> OperationalError: (2013, 'Lost connection to MySQL server during
> query')
>
> I hope someone can suggest something here. Do I need to tweak some
> MySQL client parameter, or does someone have some advice about Amazon
> RDB usage practicalities in such a situation?
>
> Cheers
> Richard Bruskiewich
> Scientific Consultant,
> International Rice Research Institute (IRRI)

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