Thanks for this pointer, great stuff. We've been needing landing page
content for bug filing since we got bugzilla, so I'll use your slides to
build a page and ping website-discuss when I have a draft.
Regards,
Michelle
Clay Baenziger wrote:
Is there a good web page on filing bugs?
I put together a presentation with a contributor to FROSUG recently
(Pat Korsnick) but it's rather free standing, as we didn't find many
very visible resources to point at:
http://opensolaris.org/os/project/frosug/meetings/frosug-090326-bugs.odp
Thank you,
Clay
On Mon, 4 May 2009, Tim Foster wrote:
On Mon, 2009-05-04 at 01:11 -0700, Alan Coopersmith wrote:
For some reason, people keep sending bug reports to the
opensolaris-bugs
mailing list/web forum, where they mostly get ignored, because no
one much
watches it. I can't find anywhere that tells people to use it, yet
you
can see they are:
http://www.opensolaris.org/jive/forum.jspa?forumID=11
Is it time to remove it so that it's more obvious it's not a useful
way to
report a bug?
Probably remove the forum, but as for the mailing list, I'd say keep it,
but set it up with an auto-responder that informs the original sender
how to log a bug via the standard mechanisms.
- yes I know that information is likely on a website somewhere, but some
people respond better by to being told what to do via email, rather us
expecting them to take the time to read up on how to log bugs properly.
cheers,
tim
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