Hi Ahmed,
On 19/12/2009, at 1:55 AM, Ahmed Faraz wrote:
I had ordered the FreeCD (2009.06) thinking that it would save me
considerable download time (I am in Pakistan).
I had previously received the starter kit and was able to encourage
quite a few folks to try it (faculty and fellow student developers
at an educational institution)
However, this time the disc came in a thin package and could not
survive the trip ... it broke in pieces. Obviously it costs you to
send the disc and if it breaks, it hurts the project!
Fortunately, I can now use my 1 Mbps connection and download in a
couple of hours ... but broadband adoption is slow here!
Whether or not you should be willing to send discs worldwide for
free is upto you, but, if you do send these across countries, please
ensure a bubble wrap atleast!
Sorry you received a broken CD - unfortunately that's the way a small
percentage of them go. The price of the CD allows us to send many more
of them around the world, and fortunately most of them get through
intact. I'll contact our provider and get them to send through another
one to you, and hopefully it gets there ok.
Kind regards,
Glynn
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