We are working on having an authorization that will cover these "gray areas".  It will follow the guidelines with HIPAA and allow us to share information with anyone the patient wishes to be involved in their care.  It will only be valid for a year, and the patient will be able to revoke it at any time.  We will then note the system that there is an auth on file and that oral information can be released to the other person.  
 
They will have to identify the patient and themselves before any information can be released.  This will also be used when a doctor has made the decision to involve a third party in the patient's care, we will use the same process, have the doctor complete the form so the staff knows it is ok to speak to the third party, per the physician's judgment.   

 
 -----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, January 29, 2003 7:27 AM
To: WEDI SNIP Privacy Workgroup List
Subject: What PHI to give out to callers?

What kind of policies are offices developing for disclosing patient health information to people over the phone, when patients and people other than the patient, call for example?

Thanks again.

Jill Rubin, Esq.
(617)388-2404
[EMAIL PROTECTED]
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The WEDI SNIP listserv to which you are subscribed is not moderated. The discussions on this listserv therefore represent the views of the individual participants, and do not necessarily represent the views of the WEDI Board of Directors nor WEDI SNIP. If you wish to receive an official opinion, post your question to the WEDI SNIP Issues Database at http://snip.wedi.org/tracking/. These listservs should not be used for commercial marketing purposes or discussion of specific vendor products and services. They also are not intended to be used as a forum for personal disagreements or unprofessional communication at any time.

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