Title: Email communications

This may have been addressed and I missed it.  As a health plan/TPA:

Would this solution cover our legal risk for HIPAA:

An email encryption software that we install on each computer that the users HAVE to choose to encrypt when they feel necessary.  If we give them the software solution, but they choose not to encrypt or they forget to encrypt and PHI still goes out unsecure, and there is no "smart server" in the background watching for PHI content to remedy when the users neglect to encrypt, are we compliant?  Have we taken reasonable measures?

OR

Do we have to have a server that watches email content in addition to allowing the users to choose to encrypt, and when it sees PHI, it encrypts for them making their oversight a non-issue.

Thanks

Mike O'Gorman
HPS Paradigm
912-350-6710

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