Excellent and Thanks!   I agree, it is more a Notification filtering
problem.
I have looked a bit at another product...called NotificationsWorks by
http://www.atlantissoftware.com/index.shtml

it may do the job as well..... they did say they have been trying to
work with Ipswitch on making WUG and 'Works play together better... but
haven't rcvd much cooperation :-(.

Rich


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Stuckless,
Colin 709 778-3815
Sent: Thursday, October 11, 2001 10:20 AM
To: '[EMAIL PROTECTED]'
Subject: RE: [WhatsUp Forum] Too many trap notices.....



Rich,

I share your pain. After much thought and deliberation on this subject I
concluded that addressing this issue at the management/monitoring
station
level is not efficient (if you have multiple management platforms with
some
overlapping responsibilities you need to duplicate your work in more
than
one place).

Expecting the device makers to address it themselves would be ideal, but
I
wouldn't hold my breath waiting for it. For many devices it's all or
nothing
- you turn snmp traps on and get bombarded with them (with very little
or no
way to filter the important ones at the device level), or you turn them
off
and do without.

But all is not as hopeless as it seems. At least one product exists that
would seem to address this well. I have not tested it myself, but when I
read the description a lightbulb went off in my head - it sounds like
the
perfect solution. The product is dubiously called "TrapExploder" and was
developed for use on the tradeshow floor at Networld+Interop by Concord
Communications: http://www.empiretech.com/products/trapexploder/

Since I have not yet looked into the product myself, I can only judge it
by
the description on their webpage. Their approach certainly seems like
the
right one to me. If anyone has first hand experience with this product,
please share your comments.


Colin Stuckless
[EMAIL PROTECTED]



-----Original Message-----
From: Rich Core [mailto:[EMAIL PROTECTED]]
Sent: Thursday, October 11, 2001 10:25 AM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Too many trap notices.....


Kelly....  thanks for your response, but we have heard this already from
Ipswitch support.
Your suggestion doesn't cover for WUG not being able to seperate traps
and notices into enough bins.....

the problem is that devices usually do not fit WUG's limited capability
of choosing which traps to send notification for.    When dumb device
sends 10's of traps for one event, all at the same level, WUG sends out
all the notifications swamping email and pager boxes.
(At least, after working with Ipswitch support and experimenting with
WUG for a year now we haven't figured it out. Maybe we are just too
dumb!)

What I need is some way to filter on text strings in trap/alert
messages, and decide which ones to pass on to my SMS phone box or pager.

Rich

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Kelly
Anderson
Sent: Wednesday, October 10, 2001 12:44 PM
To: [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Too many trap notices.....


If you only one to receive notification on specific SNMP traps, when you
are
assigning an alert to a device, check off the box next to "On SNMP trap"
and
in the blank box to the right of this option, include the designated
trap
numbers you wish to receive separated by a comma.

This way you will not receive notification on all traps for a specific
device, only those which you specify.

Best Regards,

Kelly Anderson
Ipswitch, Inc.



-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Rich Core
Sent: Tuesday, October 09, 2001 8:10 PM
To: [EMAIL PROTECTED]
Subject: [WhatsUp Forum] Too many trap notices.....


When you turn on notification for a device in WUG, you get all traps,
etc....
I'm swamping my SMS box, and it gets shutdown.....
anyone have a good filtering program that will just let thru the notices
I really want...

Thanks,
Rich


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