I've just upgraded to 7.0 also, and am now having this same service
time-out problem. I increased the polling time-out to 10 seconds and the
device services still timed out, only with rtt's of 10000+rtt time
(10063, 10110 etc...). I then increased to 11 seconds and get the same
number of service time-outs only with 11000+rtt (11063, 11110 etc...)
reported.

This type of "false" time-out did not occur in 6.xx.

Is this a bug or a configuration issue?

Jeff



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Jeffrey A. McConocha
www.ncsdata.com
[EMAIL PROTECTED]
440.461.7255
"Over Servicing Our Customers Is Our Reputation"


|-----Original Message-----
|From: [EMAIL PROTECTED] [mailto:WhatsUp_Forum-
|[EMAIL PROTECTED]] On Behalf Of Goodwin, Robert
|Sent: Monday, December 10, 2001 6:39 PM
|To: '[EMAIL PROTECTED]'
|Subject: RE: [WhatsUp Forum] V4.03 False Alerts Sent
|
|I just upgraded to 7.0 and I have been getting false alarms as well. I
|increase the plling timeout and number of missed as well. If I manuall
poll
|it, the icon is ok immediately
|
|Anyone with similar issues?
|
|ROb
|
|-----Original Message-----
|From: Matthew Reed [mailto:[EMAIL PROTECTED]]
|Sent: Monday, December 10, 2001 2:27 PM
|To: [EMAIL PROTECTED]
|Subject: Re: [WhatsUp Forum] V4.03 False Alerts Sent
|
|Upgrade.
|
|I had this EXACT problem with v4.0x   5.0x fixed this problem for me.
You
|'could' try dividing your maps and alternating poll times like I did,
but
|upgrading was my answer.
|
|Good luck.
|
|
|----- Original Message -----
|From: "Jessica Stoopes" <[EMAIL PROTECTED]>
|To: <[EMAIL PROTECTED]>
|Sent: Monday, December 10, 2001 4:11 PM
|Subject: [WhatsUp Forum] V4.03 False Alerts Sent
|
|
|> We've been having a problem for the past 6 months now and nothing
fixes
|it.
|> We monitor around 1500 servers with Whatsup Gold, and we're running
|v4.03.
|> Once or twice a day, pretty much every server will show as having a
|service
|> down when the service is running fine on the server and hasn't
stopped
|once
|> or been paused.  Why is it doing this all the time, and why won't it
|stop?
|> I checked the KB already -- no help there, and I'm the one getting
yelled
|at
|> because our monitoring tool isn't working anymore.  Has anyone else
had
|this
|> error and resolved it? How did you resolve it?  Is there any possible
|way?
|>
|> Also -- this false alert is not server specific or service specific
--
|> happens to every single server and with different services all the
time.
|>
|> Help!!
|>
|> _________________________________________________________________
|> Get your FREE download of MSN Explorer at
|http://explorer.msn.com/intl.asp
|>
|>
|> Please visit http://www.ipswitch.com/support/mailing-lists.html
|> to be removed from this list.
|>
|> An Archive of this list is available at:
|> http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
|>
|>
|
|
|
|Please visit http://www.ipswitch.com/support/mailing-lists.html
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|
|An Archive of this list is available at:
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|
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|
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