Yes, this is a known issue in v7. You can find the KB article on it here: http://support.ipswitch.com/kb/WG-20011206-DM03.htm
Basically if you just add a comment line to your service definition in the script line you can get around the problem. Something like. # this is just a port check ----- Original Message ----- From: "Volpi Alessandro" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, December 19, 2001 6:06 AM Subject: [WhatsUp Forum] WGU V7 Custom Services Hi all, I have UpGraded to V7 from V6.2 and since that my Custom Service give false alarms. I mean that I receive a SERVICE DOWN alert also when the service is up and running fine! That's very strange, 'cause it has worked fine with the V6.2 The only particoular thing is that I have not implemented the Script for checking the service... I suppose that without the script WUG will check for the TCP port to be open and stops there (as it was in V6). Anyone has some idea about that? Any suggestion is appreciate! Ceers! Alessandro Volpi - Technical Account NetScalibur S.p.A. Via Caldera 21, 20153 Milano Tel: +39 (0)2 4824-2381 Mobile +39 348 3964092 E-Mail: [EMAIL PROTECTED] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/
