You could run WhatsUp Gold application as a service on your monitoring server, and 
have that service run as a local service account with admin rights. however, for each 
remote NT server that it is monitoring, it must have local or domain admin rights to 
check the status of the services.

We setup our monitoring server in a physically secured data center, then limit console 
access to the Whatsup Gold maps for the system admins either by using Terminal 
Services or VNC. For all others we use the web access to display the status of the 
maps and allow them to acknowledge alerts.



-----Original Message-----
From: James Amann [mailto:[EMAIL PROTECTED]]
Sent: Thursday, January 09, 2003 2:53 PM
To: [EMAIL PROTECTED]; Burks, Jon; [EMAIL PROTECTED]
Subject: RE: [WhatsUp Forum] Installing and Running WUG


Thanks for the note.  We do use the web interface for others to view status, but my 
scenario is that I need our ops center to have access to the console and ability to 
reboot server if there is a problem.  I did not want to give them an admin account 
but....


Thanks again,

James Amann

>>> [EMAIL PROTECTED] 01/09/03 03:24PM >>>
James,

WhatsUp Gold must run under a local admin or domain admin account in order to check 
for the status of NT services. There is no option for a "connect as" to monitor other 
servers in a domain.

This is not a good thing, unless you can physically secure your server and WUG 
console. Thus, this is why most people use the integrated web interface for displaying 
the maps.

Recommendations need to be made to IPSwitch development to allow this product to 
connect to a remote device using a specified service account with sufficient admin 
rights.

Regards,

Jon

-----Original Message-----
From: James Amann [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 09, 2003 2:12 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED] 
Subject: [WhatsUp Forum] Installing and Running WUG


All,

I installed WUG on a WIN2k Srv under the admin account.  I would like to run the 
application under a user account.  When I tried this I saw some very odd behavior.  
Syslog svc failed, the voice message feature threw up errors, I could not load my 
default context and I was unable to create another.

What is the word?  Does WUG just have to run under the admin account or is there a way 
to do it as a user account?

thanks in advance,



James McGovern Amann
Network Technician Lead
Georgia State University
IST / UCCS
95 Decatur St.
Suite 500
Atlanta, GA 30303
PH: 404.651.1574
FX: 404.651.4408
PG: 404.476.7754
[EMAIL PROTECTED] 



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