Re: [WhatsUp Forum] Queued Alerts

[Gary Trippiedi]

Thanks for the input Matt.   Gary >>> [EMAIL PROTECTED] 06/24/03 11:17AM >>> There should still be more though in the way of how WUG sends alerts.  It would be great (an OLD feature request) if the alerting engine would realize that several pages could be sent together in one message.  This would cut down on the queue length on multiple alerts.  QPAGE (QPage.org) has the ability to segment longer pages into multiple messages - while transmitting them in the same single phone call. One other thing that we do here, our pagers have multiple CAP CODES.  It is possible for your paging provider to program your pagers to answer to multiple CAP CODES.   Whereas - we have a personal CAP and a group CAP. Each member of the paging group shares the common group cap.  This is an established GROUP PAGING function.   WUG performs a single call (per alert, sadly) to the provider for the group. There's always a reason to upgrade - now if I could just get an answer to my alerting problem!  :( Matt ----- Original Message ----- From: "Gary Trippiedi" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Tuesday, June 24, 2003 8:01 AM Subject: RE: [WhatsUp Forum] Queued Alerts Thanks. Guess I now have a reason to upgrade. Gary >>> [EMAIL PROTECTED] 06/24/03 09:00AM >>> This was done for 8.01. >From "Fixed in Version 8.01" http://support.ipswitch.com/kb/WG-20030529-DM01.htm - Alert master switch added to the program configuration to allow the   suspension of new alerts. Added the ability to pause the generation of   notifications but still accumulate alerts for later processing. Added the   ability to clear all pending notifications. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Tuesday, June 24, 2003 7:50 AM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] Queued Alerts We are having a problem with alert notifications. It appears that the alerts, whether they are email, audio, etc., get queued up and process serially (one at a time) until the queue is emptied. This tends to be a problem if you have a large notification configuration and several devices go down. Right now we have 2 audio, 2 to 8 email notifications (depending on device) and at least 2 popups generated. If we have an outage that effects say 8 to 10 devices these alert notifications queue up and we can still be getting alert notifications up to an hour after the event occurred. Very misleading and frustrating. The only way I have found to get around this is to stop WUG and restart it but this is not the preferred method. It would be nice to have a queue manager to clean out. I was hoping that WUG 8.0 would fix this problem but it doesn't appear to. Any thoughts, ideas? Anyone else having this issue? Scott Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/whatsup_forum%40list.ipswitch.com/