RE: [WhatsUp Forum] incorrect alert type for service down

[Mark Singh]

Mark, If you want the device to be marked as Down when a service goes down, then set the device to be monitored using Services Only. (device Properties \ General)   When the alert is sent it will look something like: NT Workstation mydevice.com Telnet  DOWN at 15:00:13 MS Ipswitch, Inc. -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of McDowell, Mark Sent: Monday, November 03, 2003 3:21 PM To: [EMAIL PROTECTED] Subject: [WhatsUp Forum] incorrect alert type for service down Any idea why a monitored service alert message reports a default “active and responding” when it should be the “down” message? Specifically, I manually added Telnet service to a node (workstation) and stopped it to check alerts which reports active and responding when down.   Thanks