We use it for Hourly emails, between the hours of 7am and 7pm, to a group of people that includes Engineering/technical support folks and first level managers.
- Include Device / Service names which are down
- include the last 25 lines of the log.
Wish list for this service ....
1) Ability to customize emails
I want the ability to format the email differently, altough helpful, it is very unreadable in it's default format. I would like the ability to create separate email templates for different set of recipients. For example 1 email to upper management that just says, "everything is up", and another email to technical folks that would include the log as well.
2) The ability to use HTML in the sent email, again this would be for nice formatting options/pretty things up
Possibly the recurring notification could take a "snap shot" of a current WUG web page and send it along in email, this way I could modify the WUG web page to include anything I wanted.
3) The ability to insert variables into the emails, this gives flexibility in information sent.
4) The ability to add a "group" to the recurring notifications setup.... I already have groups setup... now I have to do another step and add a recurring notification too when I add somebody into WUG.... wasteful.
5) I would give it all up if we could just have an integrated authentication mechanism into the WUG web interface which could authenticate back into Windows AD or NT domain....!
| "Adrian Ferrier" <[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 06/18/2004 08:55 AM
|
To: <[EMAIL PROTECTED]> cc: Subject: [WhatsUp Forum] User Stories on Recurring Notifications - research request |
Hey All,
I'm interested in gathering end user stories on how you are using
recurring notifications (Menu item: Configure | Recurring
Notifications). What is the basic value you gain from this feature?
Are you using it beyond calling cstatrpt.exe to refresh reports?
Feel free to respond to the list if you would like others to view and
comment or feel free to just respond directly to me.
Regards,
Adrian Ferrier
aferrier at alpha.ipswitch.com
WhatsUp Development Manager, R&D
Ipswitch, Inc.
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