https://bugzilla.wikimedia.org/show_bug.cgi?id=17253
Summary: AgentTicketPlain no longer linked in message list
Product: Wikimedia
Version: unspecified
Platform: All
OS/Version: All
Status: NEW
Severity: minor
Priority: Normal
Component: OTRS
AssignedTo: tstarl...@wikimedia.org
ReportedBy: wikip...@gmail.com
Action=AgentTicketZoom no longer shows the "(plain)" links in the list of
messages for a ticket. They used to link to Action=AgentTicketPlain, which
still exists and works, but doesn't seem to be linked from anywhere anymore. It
allows seeing full message headers and downloading the message and all its
attachments as a single eml file.
http://commons.wikimedia.org/wiki/File:OTRS_PL.png has an example of how the
link used to be (in Polish): "bez formatowania"
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