https://bugzilla.wikimedia.org/show_bug.cgi?id=33561

--- Comment #5 from Daniel Friesen <mediawiki-b...@nadir-seen-fire.com> 
2012-09-29 23:06:28 UTC ---
(In reply to comment #4)
> Ok let's nail it to the basics:
> 
> Old search:
> Fail #1: 2 buttons, a "Go" and a "Search" button
Fail #1.1: The two buttons do not match practices used in other places on the
internet. This leaves the user with no prior knowledge to reference in their
confusion.

> New search: 
> Fail #1: No submit button at all
> Fail #2: Submit function is a tiny icon
The magnifying glass is the submit button. It carries proper alt text, title,
and pointer functionality as well. This practice isn't a quirk of our system,
it's a practice used by other websites as well, so it isn't completely
unexpected.

However you're welcome to request user testing to see if users are having a
hard time submitting their search queries.
Or we could add the equivalent of click tracking. Watch for users entering text
into the search box and see how many times they leave without continuing with
their search (Though we'll have to be careful about power-users like me that
use the Auto-complete to find a template name we need). Perhaps also track how
long the time between last character and submission was.

> Fail #3: Submit function is a forced redirect function
This isn't a fail. Unlike other websites wikis have articles with simple names
for the mass majority of searches the user is looking for the page with the
same name. Hence we send the user there.

> Fail #4: Simple full text search is a text link
> Fail #5: Simple text search link is hidden as last entry of a suggestions list

Fulltext search rather than the go functionality is not usually what the user
intends most of the time. Frankly if you think about it the user doesn't even
know what the site structure is so having separate fulltext search
functionality is almost useless. The only situation that a user actually
explicitly wants fulltext search is generally when they have already made a
search and the first result didn't have anything they want.
And that's a special situation, not one indicating that 
Actually... quite frankly in the old system I doubt the user ever understood
that they could re-search with a separate fulltext search.

For those kinds of situations a feature that adds something like "Not what
you're looking for? You can search for <pages containing "..."> instead."
(where <...> is a link to the search page) is the correct way to handle the
user.

> "From a usability point of view, irritated users use the search function as a
> last option when looking for specific information on a website."
> Wikis are not a standard website. Search is fundamental.
Exactly why unlike other websites we have the go functionality. The problem is
we need a few more tweaks to perfect it's usability. The old functionality was
one of the worst.

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