https://bugzilla.wikimedia.org/show_bug.cgi?id=42233
Web browser: --- Bug #: 42233 Summary: Donation page makes wrong assumption based on language setting Product: Wikimedia Version: wmf-deployment Platform: All OS/Version: Linux Status: UNCONFIRMED Severity: critical Priority: Unprioritized Component: Fundraising: Misc. AssignedTo: wikibugs-l@lists.wikimedia.org ReportedBy: michele.pe...@gmail.com CC: fr-t...@wikimedia.org Classification: Unclassified Mobile Platform: --- This happened in the USA, on a Wikimedia donation page localized in Italian, but it might apply to other countries and languages. 1. 'donate' link on English Wikipedia takes me to the Italian donation page. 2. monetary values are displayed in $, so the system is probably assuming, correctly, that I am going to donate in $ despite the page being displayed in Italian. 3. my USA debit card data is submitted. 4. As I submit the payment information, the system must assume incorrectly that I am outside of the USA, and returns the error message at point 5 because all USA cards can only be used on USA soil. But it doesn't explicitly state so and it simply recommends that I use a different card or payment method. 5. https://payments.wikimedia.org/index.php/donate-error?uselang=en 6. It looks like a very generic error, so I try the same operation again, but the outcome is the same. I give up and forget about it. 7. A couple of days later I find *two* pending transactions for the donated amount in my bank account. Marked this as critical because most people will not understand what the error message is about, and they might try the donation several times, each time inadvertently succeeding. They might only realize they're missing a fortune when they go and check their bank statement, and that could prove very bad for Wikimedia's reputation. -- Configure bugmail: https://bugzilla.wikimedia.org/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are the assignee for the bug. You are on the CC list for the bug. _______________________________________________ Wikibugs-l mailing list Wikibugs-l@lists.wikimedia.org https://lists.wikimedia.org/mailman/listinfo/wikibugs-l