https://bugzilla.wikimedia.org/show_bug.cgi?id=60246
--- Comment #5 from Ryan (Rjd0060) <rjd0060.w...@gmail.com> ---
Ops would need to re-target the address if they want to use it. We can not
have it hit the OTRS system and then be automatically cycled back out to an
external address (via forward or anything). We'd have to literally forward
each message out individually as they come in.
To fix this, ops will need to do whatever they do to take ownership of the
@mediawiki.org address and re-divert it away from OTRS. If we disable
('invalidate') the address within OTRS itself, that won't do anything but
confuse the software - we'll still get the messages via OTRS (they just won't
be properly queued) until the address is re-diverted.
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