For our multicultural context... that's a compliment of high order.

On Fri, Feb 19, 2016 at 8:41 AM, Anna Stillwell <astillw...@wikimedia.org>
wrote:

> Delphine, you're a bad ass.
> /a
>
>
> On Fri, Feb 19, 2016 at 8:24 AM, Dariusz Jemielniak <
> djemieln...@wikimedia.org> wrote:
>
>> Hi Delphine,
>>
>> many thanks for your insight, and I definitely understand why you're
>> pointing out the problematic areas, as well as I share some of your
>> specific concerns.
>>
>> I'm going to fall silent on the list for a while, as I really don't want
>> to
>> sound as the "nothing to watch, move on" guy, and I don't have anything
>> concrete to add.
>>
>> take care! :)
>>
>> dj
>>
>> On Fri, Feb 19, 2016 at 11:17 AM, Delphine Ménard <notafi...@gmail.com>
>> wrote:
>>
>> > I believe that Dariusz' comment was somewhat blown out of proportions
>> > (due in part to difficulties in communication inherent to our
>> > multicultural movement). I also think that some of the statements he
>> > made were too "blanket" to let go, so I understand the frustration.
>> >
>> > This said, Ori, I want to thank you for what I believe is the most
>> > daring, heartfelt and bold emails ever written to this list.
>> >
>> > And I use the word bold very specifically because I believe that this
>> > is what is missing today. Boldness. Boldness does not only translate
>> > in taking (un)calculated risks, it also comes in the capacity of
>> > admitting failure.
>> >
>> > I'll tell you where I think we, as an organisation, have failed. It
>> > was already a long time ago, when we started to talk about efficiency.
>> > When the Foundation started working and acting like an American Global
>> > Corporation, and stopped cherishing our diversity and leverage it to
>> > do that thing we once all dreamed of "taking over the world". I will
>> > give you a few examples which I think illustrate the failure to be
>> > bold in organisational ways. They might shed a light on today's
>> > governance chaos.
>> >
>> > Fundraising & Trademark: For the longest time, we've been analyzing
>> > what risks there were if Chapter/Entity XYZ fundraised, or used the
>> > trademark. What are the terrible things that would happen if someone
>> > got in trouble at the other end of the world and they had anything to
>> > do with Wikimedia or Wikimedia money. No-one ever said: "let us find a
>> > solution to leverage our diversity and fundraise all over the world,
>> > and make sure that we get all there is to get, together". Or: "Let us
>> > recognize how every single person using the trademark is an asset to
>> > that trademark". No one said, let us work together to make sure that
>> > our organisational network represents our diversity, our collective
>> > core. We're only afraid of what may happen if. We are afraid, or cosy.
>> > After 10 years, Wikimedia Germany and Wikimedia Switzerland are the
>> > only parts of the world where fundraising is happening locally. And
>> > it's not because anyone ever thought that they did it better (well, I
>> > do ;)), but because of technicalities. We have never thanked the
>> > thousands of volunteers handing out flyers for their part in making
>> > our trademark an amazing thing. instead, we're calculating all the
>> > risks, the "what happens if". The "product" by definition is owned by
>> > all of us, and more. While protecting it is a good thing, keeping it
>> > behind bars isn't. We are diverse, we will make mistakes and learn
>> > from them. We freaking built an encyclopedia, of course we can take
>> > care of it without having to fear everyone and their brother! And
>> > while an organisation is not a wiki, and revert not always an option,
>> > I'm pretty sure that
>> >
>> > Governance: No members at the Foundation. OK, I am not for or against
>> > it, but the whole speech "we answer to 80000 volunteers" which has
>> > been served to me over the years (as opposed to a mere 300 members in
>> > that chapter or that other) is a load of BS. Because what I have
>> > observed in the past few years, the Board only serves itself or the ED
>> > (your pick), or "the Foundation" (the word "fiduciary responsibility"
>> > still makes me cringe today).  I am questioning who feels "served"
>> > today. Doesn't seem like a lot of people. But you know, nobody
>> > represents anyone, they're only "selected"...
>> >
>> > Governance again: 10 board members. No clear cut majority, ever.
>> > Impossible. No-one can take charge and make things change drastically.
>> > Not the community and "chapter" seats, not the appointed people. An
>> > inertia of the likes I have *never* seen. I have been very close to
>> > the board in extremely different contexts, extremely different
>> > constellations and I have come to the conclusion that however smart
>> > the people on it were, the sum of their intelligence as a collective
>> > body amounted to less than their average intelligence when taken as
>> > individuals. Insane. You cannot "govern" when the gap in opinions is
>> > so huge that you can only always go for the "middle", which makes
>> > nobody happy. I have seen people on the board get lashed at because
>> > their vote on the outside looked like they were betraying the people
>> > they were close to. But we don't know what the options on the table
>> > were, and who knows, how they might have been so much worse. So middle
>> > it is. Bold is but a faint memory (and the bold ones still get lashed
>> > at, look at Dariusz being the only one talking here, and the one who
>> > takes the blows).
>> >
>> > Loyalty: We never really prodded for loyalty. Chapters were left to
>> > develop in their own chaotic ways, pushed away because they were a
>> > risk, and when they strayed they were put back under the iron hand of
>> > the Foundation and handled like kids. We never said: "gals and guys,
>> > we're all in this together, let us work together to be better,
>> > together". I know I am not doing justice to all the amazing work that
>> > has been done in the grants department, among others, but hear me out.
>> > I want chapters and affiliates and communities and staff to feel they
>> > owe and own the Foundation at the same time. Back to "governance
>> > again", no representation, a self-serving body. There are still (too
>> > many) people out there who feel "the Foundation" does not represent
>> > them. How do we change that? How do we make sure that people feel they
>> > have a voice, and give them the will to give back to the whole?
>> >
>> > Impact: Wow, that one is a big one. We don't know the impact we have
>> > because we never really asked ourselves what impact in our context
>> > really means. Oh, we do have data, tons of it. But what does it mean
>> > to have impact when you're Wikimedia? page views? Number of mobile
>> > devices in the Global South (sorry kittens) accessing the content for
>> > free? Number of mentions of Wikipedia at dinner parties to check who's
>> > right or who's wrong on who last won the Superbowl? We're trying hard,
>> > but not finding a common definition. Or even agreeing on the fact that
>> > there might not be one. Again, how do we find a common direction? It
>> > takes leadership in thinking out difficult questions and strength in
>> > making them heard and embraced. One thing is sure, there are many
>> > people asking others to show impact, but no-one within our governance
>> > ranks making a real and beneficial one in giving a strong sense of
>> > direction.
>> >
>> > So yes, I think I understand your frustration. And I wish that someone
>> > had the boldness to take their fingers out of their... ears, and make
>> > things change. Too many people in too little time have been "moving
>> > on" or "exploring other opportunities". And this is indeed a strong
>> > sign that something must be done. You pointed out in a direction, I am
>> > of a mind that it is not the only direction, even if it might be the
>> > most acute and the (relatively) easiest to address.
>> >
>> >
>> > Cheers,
>> >
>> > Delphine
>> >
>> >
>> > PS. For history's sake, I have worked for the Foundation, I have left
>> > it too, I know the feeling, to my bones. It was not an easy decision
>> > and today, 8 years later, there are times where I regret it, and
>> > others when I think to myself "good riddance". I also had quite a few
>> > other volunteer roles in chapters, committees and whatnots.
>> >
>> > PPS. I say *we* and take my part of responsibility, as I have been in
>> > positions where I should have worked harder at changing things.
>> >
>> > On Thu, Feb 18, 2016 at 7:33 PM, Ori Livneh <o...@wikimedia.org> wrote:
>> > > On Thu, Feb 18, 2016 at 4:47 AM, Dariusz Jemielniak <
>> dar...@alk.edu.pl>
>> > > wrote:
>> > >
>> > >> There is way too much blaming/bashing/sour expectations
>> > >> working both ways - we almost forget how unique we are, irrespective
>> of
>> > >> many slips and avoidable failures we make (and WMF  is definitely
>> > leading
>> > >> here, too! ;)
>> > >>
>> > >
>> > > No, we're not. My peers in the Technology department work incredibly
>> hard
>> > > to provide value for readers and editors, and we have very good
>> results
>> > to
>> > > show for it. Less than two years ago it took an average of six
>> seconds to
>> > > save an edit to an article; it is about one second now. (MediaWiki
>> > > deployments are currently halted over a 200-300ms regression!). Page
>> load
>> > > times improved by 30-40% in the past year, which earned us plaudits in
>> > the
>> > > press and in professional circles. The analytics team figured out how
>> to
>> > > count unique devices without compromising user anonimity and privacy
>> and
>> > > rolled out a robust public API for page view data. The research team
>> is
>> > in
>> > > the process of collecting feedback from readers and compiling the
>> first
>> > > comprehensive picture of what brings readers to the projects. The
>> TechOps
>> > > team made Wikipedia one of the first major internet properties to go
>> > > HTTPS-only, slashed latency for users in many parts of the world by
>> > > provisioning a cache pop on the Pacific Coast of the United States,
>> and
>> > is
>> > > currently gearing up for a comprehensive test of our failover
>> > capabilities,
>> > > which is to happen this Spring.
>> > >
>> > > That's just the activity happening immediately around me in the org,
>> and
>> > > says nothing of engineering accomplishments like the Android app being
>> > > featured on the Play store in 93 countries and having a higher user
>> > rating
>> > > than Facebook Messenger, Twitter, Netflix, Snapchat, Google Photos,
>> etc.
>> > Or
>> > > the 56,669 articles that have been created using the Content
>> Translation
>> > > tool.
>> > >
>> > > This is happening in spite of -- not thanks to -- dysfunction at the
>> top.
>> > > If you don't believe me, all you have to do is wait: an exodus of
>> people
>> > > from Engineering won't be long now. Our initial astonishment at the
>> > Board's
>> > > unwillingness to acknowledge and address this dysfunction is wearing
>> off.
>> > > The slips and failures are not generalized and diffuse. They are local
>> > and
>> > > specific, and their location has been indicated to you repeatedly.
>> > > _______________________________________________
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>> >
>> >
>> > --
>> > @notafish
>> >
>> > NB. This gmail address is used for mailing lists. Personal emails will
>> get
>> > lost.
>> > Intercultural musings: Ceci n'est pas une endive -
>> > http://blog.notanendive.org
>> > Photos with simple eyes: notaphoto - http://photo.notafish.org
>> >
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>>
>>
>> --
>>
>>
>>
>> ________________________________________________________________________________
>> *Please, note, that this email will expire at some point. Bookmark
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>
>
>
> --
> Anna Stillwell
> Major Gifts Officer
> Wikimedia Foundation
> 415.806.1536
> *www.wikimediafoundation.org <http://www.wikimediafoundation.org>*
>
>


-- 
Anna Stillwell
Major Gifts Officer
Wikimedia Foundation
415.806.1536
*www.wikimediafoundation.org <http://www.wikimediafoundation.org>*
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