On Mon, May 2, 2016 at 2:21 AM, Fæ <fae...@gmail.com> wrote: > [...]
With regard to "[the WMF board] delivering services that are of a high > quality", all the metrics that the WMF report show the opposite. The > WMF consistently fail to meet the performance targets they set for > themselves, as you can see from the most recent quarterly report, they > "missed", i.e. "failed", 35% of all their objectives.[3] In the Retail > & Telecoms businesses I have worked in, a pattern of poor performance > like this would see speedy major investment in change and improvement, > including major changes at the board level. > [...] > 3. > https://meta.wikimedia.org/w/index.php?title=File:Wikimedia_Foundation_Quarterly_Report,_FY_2015-16_Q2_(October-December).pdf&page=5 The explanation for this, is at the top of https://meta.wikimedia.org/wiki/WMF_Metrics_and_activities_meetings/Quarterly_reviews : "NB: In a mature 90-day goalsetting process, the “sweet spot” is for about 75% of goals to be a success. Organizations that are meeting 100% of their goals are not typically setting aggressive goals." Note that partial successes are not also represented, if one just checks the overview result; it's a simple binary system. See the textual notes for details about partial successes within individual goals. Plus, not reaching that 75% target of completely-successful goals, is perhaps also attributable to the intense and widespread stress of that time period... Hope that helps. _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
