Hi Rogol, On 16/05/2017 15:44, Faidon Liambotis wrote: > This was a small outage, affecting only a small portion of European > traffic (and tiny portion of our global traffic) and not what we'd call > a "widespread" one -- very far from it.
+1 I think I have to apologize to the Operations team for the the wording I have chosen for the title of this thread. In hindsight, this issue was minor. I was taken aback by the combination of the fact that we (at WM-IT) were contacted by a journalist (which, in hindsight, put on us some pressure about trying to understand the causes of the problem); we were in fact experiencing some problems (both Wikimedia Italia's office and myself at home use Fastweb as ISP); and, finally, I have misjudged the information contained in the status page. > This could have been remediated by either a) the intermediate provider > fixing or working around the issue b) us disabling the use of that > provider temporarily c) the affected ISPs (like Fastweb) disabling the > use of that provider temporarily. In this case, we did not wait for (a) > or (c) and worked around the issue ourselves, faster than Fastweb etc. > did (and in less than an hour even since the initial report). I think > the response from our side and our engineers (and especially Arzhel) was > pretty stellar. It was. Thank you, Faidon, and thanks to all the team for the amazing work you do. Cristian _______________________________________________ Wikimedia-l mailing list, guidelines at: https://meta.wikimedia.org/wiki/Mailing_lists/Guidelines and https://meta.wikimedia.org/wiki/Wikimedia-l New messages to: Wikimedia-l@lists.wikimedia.org Unsubscribe: https://lists.wikimedia.org/mailman/listinfo/wikimedia-l, <mailto:wikimedia-l-requ...@lists.wikimedia.org?subject=unsubscribe>
