Even I agree we need more donations from mobile but more aggressive banners
doesn't usually lead to more donations coming. At least, if it's more
aggressive than a certain threshold and I think these banners pass that
threshold by far.
Best


On Tue, Dec 11, 2018 at 5:00 PM David Gerard <dger...@gmail.com> wrote:

> I've had people complaining to me personally about the multiple-page
> fundraising banners on mobile, like I can do anything about them ...
> this is really deeply pissing people off.
>
> On Tue, 11 Dec 2018 at 15:03, Joseph Seddon <jsed...@wikimedia.org> wrote:
> >
> > Hi James,
> >
> > As I mentioned in my original reply to Molly, Desktop page views have
> been
> > in decline for the past 2-3 years from 4.36 billion (Oct 2016) to 3.64
> > billion (Oct 2018). Likewise, the relative effectiveness as of mobile as
> a
> > fundraising platform has historically been substantially lower compared
> > with desktop. So with future budget growth in mind and a desktop
> > fundraising environment that will become increasingly difficult, we’ve
> been
> > working hard to ensure that as user behaviors shift we are well prepared
> > and that the future of the movement is safeguarded.
> >
> > Regards
> > Seddon
> >
> >
> >
> > On Mon, Dec 10, 2018 at 5:14 AM James Salsman <jsals...@gmail.com>
> wrote:
> >
> > > For those of you who have not seen the mobile fundraising banner this
> > > year, and thus are uncertain of what all the fuss is about, here is an
> > > example:
> > >
> > > https://i.imgur.com/wL4Y5dl.png
> > >
> > > The fundraising message literally takes 4.5 screens that have to be
> > > scrolled through to get to the article. I don't think its accurately
> > > reflected with how desktop browsers render the example given by the
> > > Fundraising team at
> > >
> > >
> https://en.m.wikipedia.org/wiki/NASA?banner=B1819_0701_mlWW_mob_p1_lg_template&force=1&country=US
> > > which is only a little over one screenful before the article text on
> > > typical landscape-shaped desktop browser rendering.
> > >
> > > In years past, it seemed like the fundraising team was more
> > > forthcoming about their choices and the reasons for making them. Has
> > > anyone inside or outside of the Foundation seen any explanation of why
> > > so much text, with such odd formatting, is necessary on mobile this
> > > year?
> > >
> > > On Thu, Dec 6, 2018 at 8:44 AM Samuel Klein <meta...@gmail.com> wrote:
> > > >
> > > > I love the focus on mobile and smaller format interfaces, quite
> > > generally;
> > > > it's increasingly how I use the projects too!
> > > >
> > > > A)  This banner-text-series is clearly impactful, gave me a bit of a
> jump
> > > > scare, and got me to read it to find out why. I'm still not sure how
> I
> > > feel
> > > > about it.
> > > > ~ Visual effect: Messages that flow smoothly in and out of the
> reading
> > > > experience are even nicer.
> > > > ~ Message: Is there an estimate of the total impact on all readers,
> as
> > > well
> > > > as total effective fundraising?  If there is a very effective
> > > > compact/delightful banner, and an even more effective
> large/ambivalent
> > > > one, is there some internal calculus about the overal impact of
> running
> > > the
> > > > former for longer vs. the latter for a short period?
> > > >     I'd like to think the best possible messages inspire and delight
> and
> > > > draw on positive emotions while raising funds, including for those
> who
> > > > don't donate, even if they do not yield the most donations per view.
> > > >
> > > > B)  The tracking of whether I've donated, when choosing to show or
> not
> > > show
> > > > me banners, is definitely lacking.  Part of this is that we have
> taken an
> > > > overly-paranoid approach to gathering and anonymizing user data.  It
> is
> > > > entirely possible to cluster users for the purposes of
> > > > not-continuing-to-show-banners (maintain a dictionary of
> > > > user-fingerprint-hashes-already-seen, check to see if the current
> user is
> > > > in there, don't show banners if they are) without being able to see
> what
> > > > pages a given user is viewing.
> > > >
> > > > I wrote more about this here:
> > > >
> > >
> https://blogs.harvard.edu/sj/2018/07/25/anonymizing-data-on-the-users-of-wikipedia/
> > > >  Please consider doing this; it is really hurting the
> user-experience of
> > > > the wiki projects (not only in this instance -- in so many other
> basic
> > > > instances of usage stats + testing over time!), for no benefit to
> anyone.
> > > > _______________________________________________
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> >
> >
> > --
> > Seddon
> >
> > *Community and Audience Engagement Associate*
> > *Advancement (Fundraising), Wikimedia Foundation*
> > _______________________________________________
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-- 
Amir
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